Customer Service Officer
7 days ago
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Officer. As a Customer Service Officer, you will play a crucial role in providing exceptional service to our clients and maintaining strong relationships with them. Your primary responsibility will be to ensure that our customers receive prompt assistance and support, addressing their inquiries, orders, and concerns with professionalism and efficiency. Job Responsibilities: Customer Support : Serve as the main point of contact for our customers, handling inbound calls, emails, and messages promptly and professionally. Address customer inquiries, requests, and complaints in a friendly and helpful manner, striving to provide effective solutions and ensure customer satisfaction. Order Processing : Receive and process customer orders accurately and efficiently. Collaborate with the sales and logistics teams to ensure timely delivery of orders, track shipments, and communicate any delays or issues to customers proactively. Product Knowledge : Develop a strong understanding of our fresh flower inventory, including various types of flowers, seasonal availability, and pricing. Relationship Building : Build and maintain strong relationships with our clients through regular communication and personalised assistance. Problem Resolution : Handle customer complaints or escalations effectively, investigating the issue, and finding suitable resolutions. Liaise with internal departments, such as quality control or operations, to address customer concerns promptly and ensure continuous improvement. Database Management : Maintain accurate customer records, update contact information, and track interactions in our ERP system. Requirements: Good verbal and written communication skills. Strong problem-solving and conflict resolution abilities. Ability to work under pressure and handle multiple tasks simultaneously. Proficiency in using ERP software and other relevant tools. Knowledge of fresh flowers, floral industry, or horticulture is advantageous. Flexibility to work occasional weekends or extended hours during peak seasons. Working days: 5.5 days Monday to Friday: 7am-4pm Saturday: 7am-12pm Job Type: Full-time Benefits: Health insurance Work Location: In person Join us team and contribute to creating exceptional customer experiences in the fresh flower wholesale industry. #J-18808-Ljbffr
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Customer Service Officer
7 days ago
Singapur, Singapore THE NATURE SPA LYNN AESTHETIC PRIVATE LTD. Full timeRoles & Responsibilities Customer Service Officer Working in similar industry. 2 years relevant experience. Pleasant personality. Outgoing personality. Sense of responsibility. Enjoy speaking and taking care of customers' needs. Job Description & Requirements We are a professional wellness company seeking perfection for the benefit of our clients' wellness....
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Customer Service Officer
7 days ago
Singapur, Singapore TOFU G PTE. LTD. Full timeJob Title Customer Service Officer Occupation Customer Service Officer Job Description & Requirements What is INITIA? The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong...
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Customer Service Officer
7 days ago
Singapur, Singapore Hoya Vision Care Full timeThe Customer Service Officer will be the first point of contact for customers, providing a friendly and professional service. This role is crucial in maintaining our company's reputation and ensuring customer satisfaction. The officer will handle a high volume of calls, offering accurate and timely assistance, and ensuring a smooth customer journey....
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Customer Service Officer
7 days ago
Singapur, Singapore TAT LEE ENGINEERING PRIVATE LIMITED Full timeJob Purpose The purpose of Customer Service Officer is to process order and co-ordinate operations within the Company. The department is a link between Sales to operations. Customer Service Officer is to execute timely completion of orders and delivered to customers. Duties and Responsibilities Attend to telephone and email sales inquiries for all range of...
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Customer Service Officer
7 days ago
Singapur, Singapore Tat Lee Engineering Pte. Ltd. Full timeJob purpose The purpose of Customer Service Officer is to process order and co-ordinate operations within the Company. The department is a link between Sales to operations. Customer Service Officer is to execute timely completion of orders and delivered to customers. Duties and responsibilities Attend to telephone and email sales inquiries for all range of...
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Customer Service Officer
7 days ago
Singapur, Singapore HOYA Group Full timeThe Customer Service Officer will be the first point of contact for customers, providing a friendly and professional service. This role is crucial in maintaining our company's reputation and ensuring customer satisfaction. The officer will handle a high volume of calls, offering accurate and timely assistance, and ensuring a smooth customer journey....
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Customer Service Officer
7 days ago
Singapur, Singapore PBA SYSTEMS PTE LTD Full timeCustomer Service Officer maintains a good relationship and works directly with the customers to complete sales transactions. Your duties include responding to enquiries, providing quotations and order fulfilment. Your will be working under the supervision of the senior customer service. Job Responsibilities Attend customer enquires through email and phone....
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Customer Service Officer
7 days ago
Singapur, Singapore The Write Connection Singapore Full timeCustomer Service Officers (Full time) The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers. Work Hours As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one...
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Customer Service Officer
4 days ago
Singapur, Singapore TDCX TALENT SOLUTIONS PTE. LTD. Full time$14 per hour, contract 3-6 months Temp Customer Service Officer X 15 Chai Chee Bedok Mon to Fri - 8am to 5.30pm able commerce at 23 Feb 2026 Responsibilities Deliver exceptional support experiences to customers through all relevant communication channels, including phone, email, and chat. Identify customer needs by researching existing issues and providing...
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Customer Service Officer
7 days ago
Singapur, Singapore IDS CLINIC PTE. LTD. Full timeRoles & Responsibilities Job Description Front Desk Handle incoming calls and phone enquiries Manage clients’ registrations, updating and keeping records Scheduling of patients’ appointments Dispensary Performing cashiering duties Dispensing of products/medications Maintain inventory Sort, count, replenish product stock Assist the manager in the stock...
