AVP, Technology Infrastructure

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Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.
In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.
Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.
The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.
Job Summary
We are seeking a highly skilled and proactive CloudOps Engineer to join our Cloud Center of Excellence (CCoE). This role is critical in managing the operations and automation of our multi-cloud environments, with a primary focus on AWS. The ideal candidate will bring strong hands-on expertise in cloud operations, EC2, ECS, infrastructure-as-code (IaC), automation, and CI/CD pipelines using GitLab. Experience in Oracle Cloud Infrastructure (OCI) will be a strong advantage.
Responsibilities

• Operate and support cloud infrastructure with a focus on availability, performance, scalability, and security.
• Manage and maintain infrastructure on AWS, especially EC2 and ECS, supporting critical applications and services.
• Implement and manage cloud infrastructure using Infrastructure-as-Code (IaC) tools such as CloudFormation and Terraform.
• Automate provisioning and configuration tasks using Ansible, PowerShell, and Bash scripts.
• Develop and maintain CI/CD pipelines using GitLab, enabling automated build, test, deployment, and infrastructure changes.
• Administer and support containerized workloads on Amazon ECS and EC2-hosted environments.
• Monitor system health, automate routine tasks, and improve infrastructure reliability.
• Collaborate with architecture, security, and application teams to deliver robust, secure, and scalable cloud solutions.
• Drive automation and self-healing mechanisms to reduce manual intervention and improve operational efficiency.
• Document standard operating procedures (SOPs) and deployment processes to ensure consistency and operational readiness.
• Ensure adherence to cloud governance, security, and operational standards.
• Participate in incident response, root cause analysis, and continuous improvement efforts.
• Monitor and optimize cloud resource usage and costs.
  

Experience

• Minimum 6 years of experience in cloud operations, with strong hands-on experience in AWS.
• Proven expertise in managing EC2, ECS, and related AWS services in production environments.
• Hands-on experience with CloudFormation, Terraform, Ansible, PowerShell, and Bash.
• Solid understanding of Linux-based systems and scripting (Bash, Python preferred).
• Proficiency in GitLab CI/CD, including pipeline creation and automation for cloud resources and applications.
• Strong understanding of IAM, VPC, Security Groups, Transit Gateway, CloudWatch, ELB, S3, scaling, and backup practices.
• Experience supporting high-availability production environments with focus on operational excellence.
• Excellent problem-solving and communication skills, with the ability to work cross-functionally.
  

Qualifications

• Experience with Oracle Cloud Infrastructure (OCI) is a strong plus.
• AWS certifications such as AWS Certified SysOps Administrator or DevOps Engineer are preferred.
• Familiarity with observability tools (e.g., Grafana, Loki, Tempo, Mimir) is advantageous.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Insurance

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