Associate Director, T&O Regulatory Engagement

JOB SUMMARY

The Associate Director, Technology & Operations (“T&O”) Regulatory Engagement & Advocacy supports the Global Head, T&O Governance in driving regulatory engagement and advocacy across T&O, including Technology & Architecture (“T&A”), Information & Cyber Security (“ICS”), Data and Resilience. This role helps ensure that T&O engages with our key regulators and provides high-quality, consistent regulatory responses aligned with the Group’s strategic objectives.

The Associate Director, T&O Regulatory Engagement & Advocacy plays a key role in regulatory horizon scanning, ensuring T&O is abreast current and emerging regulatory requirements in T&A, ICS, Data and Resilience. The role is also responsible for driving T&O’s engagement with regulators, managing correspondence with regulators, and monitoring and tracking key regulatory actions and obligations for T&O to ensure timely and effective resolution.

By driving a cohesive and proactive regulatory engagement and advocacy, the role strengthens risk management, enhances compliance with global standards, and ensures T&O’s position as a trusted function in regulatory and governance matters.

• Strategy : Supports the Global Head, T&O Governance in developing and executing a regulatory engagement strategy that aligns with the objectives of T&O, covering all verticals: Technology and Architecture (“T&A”), Information & Cyber Security (“ICS”, Data & AI, Resilience, and Chief Information Officers.
• Business : Supports the Global Head, T&O Governance in defining and executing a pro-active regulatory engagement and advocacy plan which drives a consistent and timely understanding of the T&O strategy, focus areas, risk profile, challenges, and achievements.
• Processes : Executes and supervises regulatory engagement, regulatory advocacy and regulatory horizon scanning process for T&O, to support the execution of the T&O Strategic Plan.
• People & Talent : Continuously enhances collaboration with key T&O and non-stakeholders, fostering a culture of knowledge sharing, continuous learning, and high performance.
• Risk Management : Partner with T&O stakeholders to identify, assess, and mitigate regulatory risks across multiple verticals, with a focus on technology, cybersecurity, data, and resilience risks.
• Governance : Supports the Global Head, T&O Governance in defining an engagement approach at both an MT-1 and MT level to ensure clarity of regulatory narrative, and the escalation and reporting of any risks to the relationship.

• Bachelor’s or Master’s degree in Risk Management, Law, Business Administration, Technology, or a related field.
• 10+ years in regulatory engagement, regulatory advocacy, regulatory horizon-scanning, risk governance, non-financial risk management, or related field.
• Track record of helping manage direct engagements with regulators, particularly regulators in key markets (e.g., PRA).
• Prior experience performing regulatory advocacy, regulatory horizon-scanning or related activities.
• Familiarity with regulatory expectations on technology risk, information & cyber-security, operational resilience, data & AI, and third-party risk.

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.

• Competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.