Service Desk Engineer L1

3 weeks ago


Singapore RAPSYS TECHNOLOGIES PTE LTD Full time
Responsibilities
  • Attend to Phone, Email and any other online queries where applicable
  • Managing incidents including business expectations and communication
  • Comply to process and procedures
Qualifications
  • 1 year previous Service desk or equivalent experience
  • Strong knowledge of Microsoft based operating systems, MS Outlook and MS Office
  • ITIL Knowledge will be a plus
  • Excellent organisational skills
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • IT Services and IT Consulting
Open roles
  • IT Infrastructure Support Engineer (1-2 years IT experience)
  • Senior Technical Support Engineer (Desktop Support)
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