Service Desk Engineer L1

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Service Desk Support Consultant (L1) plays an important role in making sure that happens. **Role and Responsibilities**: - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within...

Role : Service Desk Engineer - L1 Job Type : 1 Year Renewable Contract Job Summary: We are seeking a skilled and proactive Service Desk Engineer - L1 to manage and support the day-to-day IT infrastructure and systems of our organization. The ideal candidate will ensure the stability, integrity, and efficient operation of the IT environment. Key...

Role : Service Desk Engineer - L1Job Type : 1 Year Renewable ContractJob Summary:We are seeking a skilled and proactive Service Desk Engineer - L1 to manage and support the day-to-day IT infrastructure and systems of our organization. The ideal candidate will ensure the stability, integrity, and efficient operation of the IT environment.Key Responsibilities:...

Roles & ResponsibilitiesRole: Service Desk Engineer - L1Job Type: 1 Year Renewable ContractJob Summary:We are seeking a skilled and proactive Service Desk Engineer - L1 to manage and support the day-to-day IT infrastructure and systems of our organization. The ideal candidate will ensure the stability, integrity, and efficient operation of the IT...

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Service Desk Support Consultant (L1) plays an important role in making sure that happens. **Role and Responsibilities** - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed...

Responsibilities Attend to Phone, Email and any other online queries where applicable Managing incidents including business expectations and communication Comply to process and procedures Qualifications 1 year previous Service desk or equivalent experience Strong knowledge of Microsoft based operating systems, MS Outlook and MS Office ITIL Knowledge...

**About Lyte**:Based in Singapore, Lyte Ventures provides financing solutions to freelancers and SMEs around the world. Driven by the desire to empower individuals and businesses alike, Lyte Ventures is committed to create opportunities for everyone through our digital platforms. We hold fast to our core values of **Integrity **, **Empathy **, and...

Job description:Provide L1 and L2 on-site / remote IT support and fulfil service requests for CLIENT'S employees in all CLIENT'S locations.Perform asset tracking of all corporate devices (from purchase to disposal)To be responsible for end-to-end process for all new tickets in the ESM tool, incoming phone calls, Teams messaging to the Service Desk,...

L1 to L1.5 Service Desk agent responsible of: - Escalating to Level 2 and 3 for any issues which requires escalations/attention - Coordinating with different teams to resolve issues - Adhoc tasks and reporting, if required Work location - Suntec AM Shift 08:00-17:00 PM Shift 16:00-01:00 GY Shift 00:00-09:00 Shift allowance provided

Job description: Provide L1 and L2 on-site / remote IT support and fulfil service requests for CLIENT'S employees in all CLIENT'S locations. Perform asset tracking of all corporate devices (from purchase to disposal) To be responsible for end-to-end process for all new tickets in the ESM tool, incoming phone calls, Teams messaging to the...