HR Business Partner

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit

The HR Business Partner plays a pivotal role in partnering with Head of Departments (HODs) and line managers to provide strategic and operational HR support for staff within a university setting. You stand to influence HR practices and contribute to the development of staff engagement and performance within a dynamic academic environment. You will collaborate closely with various HR COEs to deliver tailored HR solutions, drive talent management initiatives, and foster a positive organizational culture.

Key Responsibilities

1. Business Partnering

• Proactively connect with respective business units with the aim to understand their business plan/objectives, people challenges and manpower needs.
• Work closely with line managers to propose suggestions to improve work relationships, processes, and increase productivity and staff retention.
• Build a strong, credible relationship with HR specialists, hiring managers, management and external partners on people matters, employee relations / grievances by serving as a trusted advisor and subject matter expert in different aspects of HR.
• Be well-versed in HR policies and procedures to effectively support and advise line managers, ensuring consistent and compliant application across the university.
• Ensure compliance with labour laws and provide guidance on related matters,

2. HR Operations

• Lead the administration and improvement of HR operations, policies, and processes.
• Track, analyze, and report on data to drive continuous improvements and inform decision-making.
• Lead and implement organizational development initiatives to enhance performance and culture.
• Support in manpower budget and forecast process.

3. Employee Lifecycle Management

• Manage all stages of the employee lifecycle, from onboarding to performance management, employee relations, and exit management.
• Conduct bi-monthly new hire orientation and support in related onboarding processes to ensure a positive employee experience for new hires.
• Advise leaders on strategies to enhance employee engagement and contribute to a positive university culture.

4. Talent Development & Performance Management

• Collaborate with HR Centres of Excellence (COE) to support faculty talent management, succession planning, and career development initiatives
• Provide coaching to managers on effective performance management and facilitate constructive performance review conversations.
• Partner the HODs/ cluster heads throughout the annual performance review process and offer insights during moderation discussions.

5. HR Process Improvement

• Identify areas for improvement in HR processes and propose initiatives to streamline and enhance the HR experience for faculty.
• Ensure that all HR processes are compliant with employment laws, particularly the Employment Act.

6. HR Operations and Compliance

• Work closely with the HR shared services and COE teams to ensure the proper implementation of HR policies and processes in accordance with regulatory requirements.

7. HR Project Implementation

• Contribute to HR projects aimed at enhancing faculty experience, organizational effectiveness, and performance.

8. Other Duties

• Perform other duties as assigned by the HR leadership team.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of relevant HRBP experience, ideally in an academic or higher education environment.
• Strong understanding of HR best practices, including talent management, employee engagement, and performance management.
• Strong interpersonal and communication skills, with the ability to engage effectively with stakeholders at all levels.
• Highly organized, detail-oriented, and able to manage multiple tasks and priorities efficiently in a fast-paced environment.
• Self-motivated, proactive, and resilient with a problem-solving mindset and a strong ability to manage complex tasks independently.
• Proficient in Microsoft Office, with advanced Excel skills preferred.

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers