Manager, Youth, Mental Health

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit

Responsible to oversee the development, implementation, and review of the Youth Mental Health programmes by leading the needs analysis, driving innovation and implementing new delivery models and initiatives to better address emerging trends and the evolving needs of youth mental health in the community.

(1) Oversee the service development, implementation and review of youth mental health programmes (YIT and CREST-Y) under the Community Mental Health (CMH) Masterplan.

• Work with team to support the HOD for sector planning of youth mental health services which include review of the sector landscape, planning parameters, and assumption of care models.
• Support the HOD in the strategic implementation of services in the community setting focusing on youth mental health services.
• Integrate youth community mental health-led services into the broader education and healthcare system to enhance population health, in collaboration with the Clusters' Regional Health System Offices (RHSOs).
• Identify learning gaps and needs of CMH SPs and work with stakeholders i.e. IMH-CHAT, ASCAT teams, SSI and national Mental Health Competency and Training workgroup to establish training roadmaps and develop relevant resources to enable SPs to provide quality care for their clients and caregivers.
• Guide team to plan the implementation of care model in tandem and aligned with the implementation guide, including continuous review and enhancement of the collaborative care approaches to meet the intended outcomes and support the needs of the clients.
• Lead in the review and alignment of mental health assessment tools and client care pathways for youth populations, while representing AIC in the interagency and national platforms.
• Manage budgets and monitor programme effectiveness through evaluation efforts by coordinating, collating and tracking the outcome measures and performance indicators.

(2) Support HOD to oversee the strengthening of the Youth Mental Health capability strategy in the community mental health sector.

• Identify community providers' learning needs and work with Capability Development team and the psychiatrist to develop mental health capability building strategies and modules to enhance the service delivery system for youth mental health in community setting.
• Review effectiveness of community mental health programmes and including outcomes and learning points for long term programme planning.

(3) Manage collaborations with youth mental health sector to strengthen service delivery system.

• Work with HOD and relevant stakeholders to explore innovative service modalities to reach out to youth population groups to enhance access to services.
• Work with HOD to update senior management, NMHO and relevant stakeholders on the progress of youth mental health in the community and primary care to influence the direction for sector development and service planning.

Job requirements

· Bachelor's Degree in healthcare related discipline, with preference for mental health qualification.

· At least 8 years' experience in healthcare or community care sectors with 2 years in managerial capacity.

· Prior experience in youth mental health in the hospital setting would be an advantage.

· Experience in programme implementation and/or programme management.

· Good project management skills.

· Good writing and presentation skills.

· Able to work well with groups from diverse backgrounds.

· Able to multi-task and possess strong analytical, problem solving and project management skills.

· A self-starter with strong learning ability, who is resilient, adaptable and able to manage change and ambiguity.

· Good interpersonal and communication skills.