Youth Mental Health Services Manager

Job Overview

The successful candidate will be responsible for overseeing the daily operations of our youth mental health centre. This includes leading a team of professionals, developing and implementing strategies to improve services, and ensuring the centre meets its goals and objectives.

Responsibilities

• Leadership and Management:
  • Analyse future trends and strategic issues in relation to youth mental health, and develop the department strategy and annual work plans
  • Participate in interagency work plan meetings targeting nation-wide youth mental health strategic plans
  • Support the implementation of the Board/Executive vision and directions, and cascade them to the team
  • Monitor execution of the department work plans and lead the reporting process
  • Ensure integrity and accountability of KPIs and ensure timely reporting to stakeholders
  • Regularly communicate and provide feedback with stakeholders, management and team
  • Oversee and plan annual budget utilizations and inventories
  • Plan and review manpower requirements and career progression for staff
  • Oversee centre operations, manpower deployment and movement
  • Oversee monthly team meetings
• Client Management:
  • Have a good understanding and knowledge of Singapore's social service sector
  • Take ownership of clinical practice and development
  • Provide individualised, comprehensive, community-based services and support to youth and their families
  • Implement case management service model in working with youth and their families
  • Conduct intake assessment for youth referred to the centre
  • Formulate individualised and family care plans
  • Assist family in crisis management and safety planning
  • Work closely with families, schools and hospitals and job places in care coordination and participate in case conferences
  • Work with families to improve knowledge of mental health issues and ability to handle crisis/relapse
  • Provide counselling and support to youth with emotional, or psychological difficulties
  • Ensure that all clinical forms and case recordings are up to date
  • Plan, coordinate and facilitate group workshops (centre-based and external)
  • Report any unethical/illegal practice
• Supervision:
  • Discuss with supervisor regarding the work plans and progress of the centre on a monthly basis
  • Provide individual supervision to team members
  • Provide group supervision or facilitate case discussions among the team
  • Supervise, coach or guide team members when necessary
• Outreach and Engagements:
  • Presentation and advocacy of SAMH and SAMH C'SAY CREST-YOUTH's services and objectives to funders, schools, hospitals, community partners and other stakeholders in centre and off-site
  • Represent SAMH and SAMH C'SAY CREST-YOUTH's in conferences, talks and workshops delivery to schools, hospitals, community partners, to promote awareness of mental health and wellbeing among youths
  • Represent SAMH professionally through the participation of association-lead events and engagements
  • Foster collaboration across internal SAMH centres and external agencies in developing forward-looking programmes and initiatives to meet desired goals
• Others:
  • To perform any other duties assigned by the Executive Director due to exigencies of services
  • This role may require you to be present for management and network meetings
  • To establish a healthy and cohesive working culture within the team
  • To attend any network meetings when necessary and to cultivate collaboration or partnership when opportunity arises

Requirements

• A minimum degree or Masters in Psychology/Social Work or related discipline
• A minimum 6-8 years in social service (preferably youth work), with 3 years of experience in a supervisory role
• Background in youth work, programme management, learning and people development, social work or service, psychology, case management experience is an advantage
• Possess good understanding of or experience working with persons with mental health issues
• Possess good knowledge of assessment tools and clinical intervention skills
• Prior leadership experience in managing a team
• Strong collaborative and partnership skills

Why You'll Thrive Here

You'll have the opportunity to make a real difference in the lives of young people and their families. Our team is passionate about providing high-quality services, and we're committed to creating a supportive and inclusive environment for everyone.