Director

3 weeks ago

Singapur, Singapore LEAD GENERAL F&B MANAGEMENT CO. PTE. LTD. Full time

Key Responsibilities

  • Strategic Planning : Formulate and execute mid-to-long-term strategies for brand growth, store expansion, market positioning, and profitability.
  • Operations Management : Oversee daily operations across all outlets to ensure food safety, service quality, cost control, and customer satisfaction.
  • Team Leadership : Build and lead operations, culinary, service, and support teams; establish KPIs and drive talent development.
  • Menu & Product Development : Work with culinary/R&D teams on product innovation, cost optimization, and standardization.
  • Supply Chain & Cost Control : Supervise procurement, inventory management, and vendor evaluation to secure stable supply and cost efficiency.
  • Marketing & Branding : Collaborate with marketing to design promotions, loyalty programs, and brand campaigns to increase traffic and brand awareness.
  • Financial Management : Monitor revenue, gross margin, expenses, and budgets; provide regular business analysis and improvement plans.
  • Compliance & Risk Management : Ensure compliance with food safety regulations, labor laws, and other local requirements; mitigate operational risks.
Job Requirements
  • Education : Bachelor’s degree or above in Hospitality, F&B Management, or Business Administration preferred.
  • Experience : Minimum 3 years in F&B operations with at least 3 years in multi-outlet or national-level management; hotpot or Chinese cuisine experience is highly desirable.
  • Technical Skills : Strong knowledge of hotpot operations, supply chain, food safety, and cost management.
  • Leadership : Excellent leadership, cross-functional collaboration, and decision-making skills; able to drive execution in a fast-paced environment.
  • Analytical Ability : Strong financial acumen and data-driven mindset; capable of interpreting operational reports and implementing improvements.
  • Other : High customer-service orientation, innovative mindset, market sensitivity, and willingness to travel frequently.
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