Operation Executive

2 days ago

Singapur, Singapore CKSE PTE. LTD. Full time

Mon to Sat in OfficeAble to work shift (Anything arise, needed to coordinate with the Operation Team)Responsibilities: * Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, messages Chat / SMS, emails, walk-ins).* Ensure daily operations run smoothly. Responsible for looking after the various aspects of operations like quality control, logistics and employee arrangement.* Manpower deployment and scheduling to help develop cleaning service operations work plans in line with contract standards and requirements.* Attend meetings, respond to customer feedback for expeditious closure of feedback.* Maintaining a positive, empathetic, and professional attitude toward clients at all times Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support.* To arrange floater or cleaner jobs schedule and monitor cleaning standard.Managing the maintenance of office and facility equipment and solutions.* Packing equipment and solutions.Providing administrative support to other departments or projects as needed.* Oversee and manage the recruitment process for operation department, ensuring a constant flow of new staff joining the company.* Maintain strong relationships with clients and ensure their satisfaction with the services provided.* Need to attend site meeting with customers* Need to do reports*Assist in any ad hoc duties assignedRequirements :- Diploma or Degrees as prefer- 2 years of experience as an operations administrator or in a similar position.- Strong organizational and administrative skills.- Excellent communication skills, both written and verbal.- High attention to detail and a results-driven approach- Ability to pay meticulous attention to details- Proficiency in Microsoft Office and data management software.- Detail-oriented with strong analytical and problem-solving skills.- Ability to multitask.

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