Media Anayst I Tech MNC I 6 Months Contract

1 week ago

Singapore Peoplebank Full time

2 days ago Be among the first 25 applicants

Job Title: Media Analyst (6-Month Contract - open for renewals and conversions)
Location: Singapore (Remote/Hybrid)
About the Role: Our Client is seeking a Media Analyst to join the team for a 6-month contract . This role is focused on protecting and shaping our client's brand through real-time social media monitoring, response, and issue management.
You will play a critical role in identifying reputational risks, managing crises, supporting campaigns, and crafting effective response strategies across multiple social platforms.
Key Responsibilities

  • Monitor emerging issues and sentiment across various social media platforms
  • Respond rapidly to high-risk or sensitive issues while maintaining brand tone and integrity
  • Collaborate cross-functionally with teams including Policy, Trust & Safety, Community Support, and Corporate Communications
  • Draft and publish reactive and proactive content across the official social channels
  • Support the development of response strategies, playbooks, and best practices
  • Assist in measuring effectiveness of social campaigns and issues response workflows
  • Provide local support for APAC markets on reputational issues and brand protection
  • Identify process gaps and escalate issues around queue volumes or workflow inefficiencies
  • Assist with onboarding and knowledge transfer for new team members
  • Provide backup support for team leads as needed
Requirements:
  • 3–5 years of experience in social media management, issues/crisis response, or digital communications
  • Proven experience in fast-paced, cross-functional environments
  • Familiarity with social media monitoring tools and content publishing tools
  • Strong written and verbal communication skills in English
  • Strong attention to detail and ability to stay composed during high-pressure situations
  • Experience managing sensitive or high-risk social conversations is a plus
  • Ability to work independently with minimal supervision
  • Willingness to work Sunday to Thursday or Tuesday to Saturday, with shift flexibility
  • Bachelor's degree or equivalent work experience
Contract Details:
  • Type: 6-month contract
  • Location: Singapore (Remote-first flexibility)
  • Working Hours: 9 hours/day including 1-hour break, between 7am and 8pm (based on business needs)
How to Apply: Interested applicants, please click on the "Apply Now" to submit your updated resume.
Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.
Cheah Wei Ee
Principal Consultant - Retail & Hospitality Division
EA Personnel No: R23114782
Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248 Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Contract
Job function
  • Job function Marketing and Sales
  • Industries Staffing and Recruiting

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