Media Anayst I Tech MNC I 6 Months Contract

7 days ago

Singapore Peoplebank Full time

2 days ago Be among the first 25 applicants
Job Title:
Media Analyst (6-Month Contract - open for renewals and conversions)
Location:
Singapore (Remote/Hybrid)
About the Role:
Our Client is seeking a
Media Analyst
to join the team for a
6-month contract . This role is focused on
protecting and shaping our client's brand
through real-time social media monitoring, response, and issue management.
You will play a critical role in identifying reputational risks, managing crises, supporting campaigns, and crafting effective response strategies across multiple social platforms.
Key Responsibilities
Monitor emerging issues and sentiment across various social media platforms
Respond rapidly to high-risk or sensitive issues while maintaining brand tone and integrity
Collaborate cross-functionally with teams including Policy, Trust & Safety, Community Support, and Corporate Communications
Draft and publish reactive and proactive content across the official social channels
Support the development of response strategies, playbooks, and best practices
Assist in measuring effectiveness of social campaigns and issues response workflows
Provide local support for APAC markets on reputational issues and brand protection
Identify process gaps and escalate issues around queue volumes or workflow inefficiencies
Assist with onboarding and knowledge

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