Senior Manager, Operations

3 weeks ago

Singapore Frasers Property Limited Full time

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Job Summary

We are seeking an experienced and dynamic Senior Manager for Core Operations to oversee and ensure the effective operation of our facilities at retail malls. This role is key to maintaining a safe, functional, and efficient environment for shoppers and tenants. The Senior Manager will assist the Head of Operations to lead the operation teams, manage vendor relationships, and ensure compliance with health, safety, and regulatory standards.

Job Description
  • Collaborate with building managers, executives, and technicians to develop and control all technical and facilities management strategies and activities to ensure operational efficiencies for retail mall operations.
  • Review structure, processes, and policies; set standards and best practices for the smooth operation of managed assets.
  • Coordinate and manage vendor relationships, including negotiating contracts, monitoring service levels, and ensuring timely performance.
  • Plan and implement system audits and process improvements for efficient operations.
  • Manage budgets for facilities operations, ensuring cost-effective solutions without compromising quality or safety.
  • Prepare and present reports on facilities performance, project status, strategic initiatives, and budget forecasts.
  • Implement and manage sustainable practices aligned with company goals, including energy-saving and waste reduction initiatives.
  • Promote sustainable initiatives and green practices within facilities operations.
  • Identify and implement innovative solutions to improve facilities performance and reduce environmental impact.
Key Qualifications
  • Bachelor's degree in Facilities Management, Engineering, or a related field.
  • 10+ years of experience in facilities management, with at least 3 years in a managerial or senior role.
  • Strong knowledge of soft facilities management services, safety regulations, and maintenance protocols.
  • Proven ability to manage and lead teams, with excellent communication, leadership, and interpersonal skills.
  • In-depth understanding of regulatory requirements and compliance standards for facilities operations.
  • Certification in Fire Safety Management.
  • Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
Our Values and Culture

Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. We believe that diversity brings us closer to the communities we serve, fostering safe places where everyone belongs, is mutually respected, and feels empowered to be authentic at work. Working collaboratively makes us stronger and helps our people thrive each day.

Additional Information
  • Seniority level: Director
  • Employment type: Full-time
  • Job function: Management and Manufacturing
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