Senior/Engineer, Applications

4 weeks ago

Singapur, Singapore FORMFACTOR SINGAPORE PTE. LTD. Full time

Responsibilities :

Pre-Sales Technical Support

  • Partner with Sales to win business opportunities - Assists the Sales staff in assessing potential application of company's engineering probe systems products and engineering probes products/accessories to meet customers' needs and prepare detailed product specifications for the development and implementation of customers' applications/testing solutions.
  • Partner with Sales to provide technical expertise to customers through sales presentations, product demonstrations of company's engineering probe systems products and engineering probes products/accessories
  • Together with Sales/Product Marketing team, support Trade Shows to demonstrate company’s products’ capabilities.
  • Build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for customers
  • Provide software development and consultation to prospective users and/or product capability assessment and validation

Post-Sales Technical Support

  • Supports customers' buy-off of ompany's products - ensures that the product application/solution is functioning according to specifications.
  • Provide technical support to customers through testing solution delivery(installation), application training (use and maintenance of company's products)
  • Provide technical support to customers in terms of customer issue support/reporting, and internal escalation summary preparation.
  • Co-work with different functional teams to solve customer issues and provide suitable testing solutions to customers.

Others

  • Monitor and report customers' testing requirement/technical trend and market information
  • Support international customer support when required

Requirements :

  • Bachelor’s Degree in Electrical / Electronics Engineering or equivalent
  • Minimum 2 years’ knowledge of high-speed, RF/mmWave, electro-optic products testing (wafer level or die level) and characterization techniques for S-Parameter, RF calibration methods and Optical measurements.
  • Minimum 2 years’ hands-on experience with commercially available engineering probers (manual/semi-automated/fully automated) and analytical/engineering probes
  • Hands-on experience with Automated Test Equipment (Advantest/Teradyne) and production probers (TEL/Accretech/OPUS) and probe cards will be an advantage
  • Experience in semiconductor wafer testing will be an advantage
  • Able to support Domestic and International business travel
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