Salesforce Insurance Solution Architect

1 day ago

Singapore Infosys Consulting Full time

2 days ago Be among the first 25 applicants

Direct message the job poster from Infosys Consulting

Salesforce Insurance Solution Architect

Role Overview

As a Salesforce Insurance Solution Architect, you will lead the design and delivery of scalable, secure, and high-performing Salesforce solutions tailored to the insurance industry. You will act as a strategic advisor to business and technology stakeholders, ensuring alignment between business goals and technical execution across Agency transformation, and customer engagement.

Key Responsibilities

Solution Strategy & Architecture

  • Define and own the end-to-end Salesforce architecture for Agency journey and related insurance solutions, including integration with core systems (PAS, billing, claims, reinsurance).
  • Lead solution ideation, feasibility analysis, and fit-gap assessments for new initiatives.
  • Develop architecture guardrails and ensure compliance with enterprise standards.

Domain Expertise

  • Serve as a subject matter expert in insurance domains such as life, health, and general insurance, with a strong focus on Distribution transformation areas across Agency lifecycle like Recruitment, Training, Leads Management, Performance Management, Reporting and Analytics.
  • Leverage platforms like Financial Services Cloud, Experience Cloud, and Marketing Cloud to deliver digital, omni-channel experiences.

Technical Leadership

  • Translate business requirements into technical designs and integration patterns.
  • Guide development teams on best practices for Apex, Lightning Components, APIs, and data modeling.
  • Oversee solution implementation, customization, and deployment.

Stakeholder Engagement

  • Collaborate with business units, product owners, and project managers to align solution design with business objectives.
  • Present architectural decisions and roadmaps to senior leadership and enterprise architecture committees.

Quality & Governance

  • Establish and enforce solution design standards, reusable components, and documentation practices.
  • Conduct design reviews, performance assessments, and security audits.
Qualifications

Required

  • 10+ years of experience in enterprise architecture or solution design, with at least 5 years in Salesforce implementations.
  • Deep understanding of insurance business processes and regulatory requirements with focus on Distribution and Agency journey transformation.
  • Proven experience with Salesforce Financial Services Cloud, Experience Cloud, and integration tools (Apigee, MuleSoft, Kafka).
  • Salesforce certifications: Application Architect, System Architect, or Technical Architect.

Preferred

  • Experience with InsurTech platforms and digital transformation programs.
  • Familiarity with SOC 2, data privacy, and compliance frameworks.
  • Knowledge of tools like JIRA, MS Visio, and OneView.

Soft Skills

  • Strong analytical and problem-solving abilities.
  • Excellent communication and stakeholder management.
  • Ability to mentor junior architects and developers.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Consulting
Industries
  • IT Services and IT Consulting
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