Salesforce Insurance Solution Architect

Overview

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Job Title : Salesforce Insurance Solution Architect

Experience Level : Senior (10 years+)

We are seeking a seasoned Salesforce Insurance Solution Architect to lead the design and delivery of scalable, secure, and high-performing Salesforce solutions tailored to the insurance industry. This role serves as a strategic advisor to both business and technology stakeholders, ensuring alignment between business goals and technical execution across agency transformation and customer engagement initiatives.

• Solution Strategy & Architecture
  • Define and own the end-to-end Salesforce architecture for agency journey and related insurance solutions.
  • Lead solution ideation, feasibility analysis, and fit-gap assessments.
  • Develop architecture guardrails and ensure compliance with enterprise standards.
• Domain Expertise
  • Act as a subject matter expert in life, health, and general insurance domains.
  • Focus on distribution transformation across the agency lifecycle (e.g., recruitment, training, leads management, performance management, reporting).
  • Leverage Salesforce platforms such as Financial Services Cloud, Experience Cloud, and Marketing Cloud.
• Technical Leadership
  • Translate business requirements into technical designs and integration patterns.
  • Guide development teams on Apex, Lightning Components, APIs, and data modeling.
  • Oversee solution implementation, customization, and deployment.
• Stakeholder Engagement
  • Collaborate with business units, product owners, and project managers.
  • Present architectural decisions and roadmaps to senior leadership and architecture committees.
• Quality & Governance
  • Establish and enforce solution design standards and documentation practices.
  • Conduct design reviews, performance assessments, and security audits.

Required

• Minimum 10 years of experience in enterprise architecture or solution design, with at least 5 years in Salesforce implementations.
• Strong understanding of insurance business processes and regulatory requirements, especially in distribution and agency transformation.
• Hands-on experience with Salesforce Financial Services Cloud, Experience Cloud, and integration tools (e.g., Apigee, MuleSoft, Kafka).
• Salesforce certifications: Application Architect, System Architect, or Technical Architect.

Preferred

• Experience with InsurTech platforms and digital transformation programs.
• Familiarity with SOC 2, data privacy, and compliance frameworks.
• Proficiency in tools such as JIRA, MS Visio, and OneView.

Soft Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to mentor junior architects and developers.
• Competitive salary and performance bonuses.
• Professional development and certification support.
• Health and wellness programs.

We are committed to fair and merit-based employment practices. All qualified applicants will receive consideration for employment without regard to age, race, gender, religion, marital status, family responsibilities, or disability. We encourage applications from diverse backgrounds and strive to create an inclusive workplace.

Note: This description reflects the responsibilities and requirements for the Salesforce Insurance Solution Architect role at Capgemini and may be subject to change in alignment with business needs.