Case Management Executive

2 weeks ago


Singapur, Singapore ST Engineering Full time

Title: Case Management Executive (DSC/ET/)

Job ID: Location:

Defence Technology Towers, SG

Description:

You will be required to liaise and follow up with HR professionals to provide solutions to queries/request raised and/or to follow through the rectification of HR data discrepancies, if any. At the same time, you will also facilitate the analysis on operational data to detect, rectify operational issues and upstream processes. The data and feedback collated would be provided to necessary agencies for sense-making and trending to improve policy formulation, systems, and processes.

Be Part of Our Success

Coordinate / Liaise –  Correspond with various agencies to retrieve data and inputs necessary for case resolution. Ensure that responses adhere to organisation guidelines and HR policies. Investigate –  Conduct investigation on data inaccuracies in SAP-HR systems to determine root cause and provide advice for rectifications. Liaise with data administrators, system integrators, business process owners, policy makers and ground users to rectify data discrepancies. Analyse –  Maintain accurate file logs to support data collation for trend reporting and analysis. Analyse trends based on data collected and propose solutions to reduce frequencies of queries. Identify the downstream impacts for process improvement. Communicate –  Provide clear and concise advice and responds to the queries raised via phone call and/or email. Explain elaborate policies in various applicable scenarios.

Qualities We Value

At least a Bachelor Degree in any discipline Individuals with customer service experience will be advantageous Excellent communication and interpersonal skills Strong analytical skills Meticulous with keen attention to details, service-oriented, good team player Able to work in a fast-paced ever-changing environment Proficient in Microsoft Office applications (Excel & Word)

  • Singapur, Singapore Gilead Sciences Singapore Pte. Ltd. Full time

    Description The Case & Project Manager is responsible for monitoring all activities and successfully facilitating a patient’s case from enrollment to the program through case completion while providing an exceptional customer experience throughout the entire process. This role will also be working closely with internal cross-functional team members...


  • Singapur, Singapore JTE Recruit Pte Ltd Full time

    Location @ Depot Road Mon-Fri, Office HoursYou will be required to liaise and follow up with HR professionals to provide solutions to queries/request raised and/or to follow through the rectification of HR data discrepancies, if any. At the same time, you will also facilitate the analysis on operational data to detect, rectify operational issues and upstream...


  • Singapur, Singapore Parkway Pantai Limited Full time

    The Role To provide professional oversight of all medical escalation cases, to ensure medical appropriateness of treatments and that all associated charges are reasonable and customary. Key accountabilities a. Perform first line medical review for iXchange clients including pre-admission case review, determination of medical necessity, panel fee...


  • Singapur, Singapore GECO Asia Full time

    Job Description:Primarily accountable for overseeing the engineering, development and maintenance / continuous improvement of threat detection use-cases scenarios within the SIEM (Splunk ES). Additionally, involved in the engineering and development of custom rules in the EDR (CrowdStrike) to swiftly detect potential threats attacks. Another responsibility...

  • Case Manager

    4 weeks ago


    Singapur, Singapore Institute of Mental Health Full time

    Job Description The Challenges   To be responsible for the provision of case management services for individuals aged 13 – 40 years old, suffering from early psychosis or at risk of developing psychosis. The successful candidate will be involved in the following areas: Clinical Provide and coordinate continuity of inpatient and outpatient care...


  • Singapur, Singapore United Overseas Bank Full time

    Senior Officer, Bancassurance High Net Worth Case Management (Contract), Group Retail Posting Date: 13-May-2023 Location: SG Company: United Overseas Bank Limited About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...


  • Singapur, Singapore Brookfield Asset Management Full time

    Job Description About the role ProvideExecutiveAssistantsupportto the Private Funds Group and IT teams.Overseeandmanage the Singapore office with a variety of duties to ensure the office and individual departments operate smoothly. Office Management Tasks: Take responsibility for office set up, relocation, floorplan updates and smooth running...


  • Singapur, Singapore ST Engineering Full time

    Title: Customer Service Executive Job ID: Location: Defence Technology Towers, SG Description: Executive (Depot Road) Job Description Support and track submission of reports, identify cases of delays and to take timely follow up actions including updating of records in system. Identify and monitor cases that require further medical...


  • Singapur, Singapore ST Engineering Full time

    Title: Customer Service Executive (DSC/ET/) Job ID: Location: Defence Technology Towers, SG Description: Executive (Depot Road) Job Description Support and track submission of reports, identify cases of delays and to take timely follow up actions including updating of records in system. Identify and monitor cases that require further...


  • Singapur, Singapore Innomar Strategies Full time

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...

  • Leasing Executive

    3 weeks ago


    Singapur, Singapore SABANA PROPERTY MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description Formulate marketing and leasing strategies, negotiate and conclude leases (new, renewal) Prepare leasing documents Formulate and conduct market research on rental prices Manage tenant relationships, including and not limited to creating common platforms for gathering/dialogue sessions Work with external parties...


  • Singapur, Singapore Brookfield Asset Management Full time

    Job Description About the role The Associate plays a pivotal role in the Diligence Management team, partnering directly with prospective investors, CRMs and other stakeholders to manage all aspects of the due diligence process for Brookfield’s private equity funds. This includes initial creation of diligence materials prior to fund launch, project...


  • Singapur, Singapore Brookfield Asset Management Full time

    Job Description About the role The Associate plays a pivotal role in the Diligence Management team, partnering directly with prospective investors, CRMs and other stakeholders to manage all aspects of the due diligence process for Brookfield’s real estate funds. This includes initial creation of diligence materials prior to fund launch, project...

  • Test Management Lead

    3 weeks ago


    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    We are looking for a Test Management Lead for our SG IT team who will be responsible for ensuring the IT QA and test goals of assigned projects can be achieved on time. The Test Management lead will be supporting our client on testing such as Integration Testing, System Testing, Functional Testing, Smoke Testing, Regression Testing, UAT testing, database...


  • Singapur, Singapore Keller Executive Search Full time

    Company Overview: A leading name in the real estate and hospitality sectors in Cambodia, our client stands at the forefront of industry innovation and excellence. Known for their groundbreaking projects and exceptional service standards, they are on a mission to further expand and scale their business through strategic inbound investments.Role Overview: As...

  • Test Management Lead

    3 weeks ago


    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionWe are looking for a Test Management Lead for our SG IT team who will be responsible for ensuring the IT QA and test goals of assigned projects can be achieved on time. The Test Management lead will be supporting our client on testing such as Integration Testing, System Testing, Functional Testing, Smoke Testing, Regression Testing, UAT...

  • Asia Reconciliation

    3 weeks ago


    Singapur, Singapore Indosuez Wealth Management Full time

    Description du poste Azqore is a leader in outsourced banking services. One of the entities under Credit Agricole Indosuez Wealth Management, Azqore provides integrated solutions and quality services to our clients.  Asia Operations provide operational capabilities to Azqores client banks, allowing them to focus on executing their strategy, reduce...


  • Singapur, Singapore M1 Full time

    Job Responsibilities/Requirements: The Product Specialist role supports the Product Lead in the development and management of new business features and product enhancements for the Postpaid Consumer business. The role is responsible for identifying the business needs and work with cross-functional teams to create and deliver products with a customer...


  • Singapur, Singapore Innomar Strategies Full time

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...


  • Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionResponsibilities: ● Making & receiving customer inquiry calls● Handling customer complaints● Collecting & analysing customer feedback● Responding to customer reviews● Support software training & software installation with customer● Intervention driver fatigue cases for commercial bus & SME companies● Assist in the retrieval of...