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Project Principal Consultant
1 month ago
We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now
Key Responsibilities and Tasks
The Project Principal Consultant works for customers covered by a long-term post-sales engagement. An engagement is a collaborative relationship between a customer and individual resources or teams with a specific mandate based on a defined contract.
The aim of this role is to support a long-term engagement between the customer and SAP. The engagement will cover the enterprise-wide adoption, consumption and operation of SAP centric solutions.
Based on a strong organization and peer network combined with a sound understanding of the customer the Project Principal Consultant manages relevant activities to pro-actively support customer initiatives in complex environments and solution usage to ensure adoption and consumption. Project Principal Consultant are often part of front office teams in an advisory role.
Customer Understanding and Situation Analysis
Engagement Setup
Engagement Governance
Engagement Development
Customer Relationship Management
Engagement Management and Planning
Anticipation and Identification of Risks and Top Issues
Escalation Management for Critical Situations
Engagement Delivery
Documentation and Reporting of Engagement Status, Action and Value
Promote Most Relevant Supporting SAP Processes and Tools
Training and Mentoring Tasks
Internal Feedback
Experience and Educational Requirements
Can effectively resolve or drive resolution in a structured manner for problems that require the creation of new and innovative approaches Understands enterprises of larger size and their solution landscape and contributes to the solution of critical customer issues Has a very good understanding of the SAP technology, solutions and services Has an excellent understanding of SAP tools and processes Has an advanced understanding of cloud delivery principles and methodologies, including but not limited to SAP Activate
Education
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