Warranty Engineer

2 days ago


Singapur, Singapore Alstom Full time

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

 

INTRODUCTION

Thomson–East Coast line (TEL) is a medium-capacity Mass Rapid Transit (MRT) line in Singapore that is currently under construction, being the sixth line to be built. The line was announced on 15 August 2014 by the Land Transport Authority.  The fully underground line is 43 km long and consists of 31 stations, 2 Operation Control Center (OCC), 2 Depots, and will be among the world's longest driverless rapid transit lines. The line will open in five stages from 2019 onwards and will be operated by Singapore Mass Rapid Transit (SMRT).

Under T252 contract, Alstom will design, supply, install and commission the signaling Urbalis 400 Communications-based train control (CBTC) system and platform screen doors for Thomson Line. TEL is a complex and challenging project for which Alstom as System Wide Contractor (SWC) needs to interface with other 40 SWCs, 35 Civil Works and 5 A/E consultants.

 

 

OVERALL PURPOSE OF THE ROLE:

  • Site based Warranty Engineer (Incident management, Fault and Defect analysis / monitoring / closure, including investigation and reporting on site) for TEL project during the Defect Liability Period/Extended Warranty period.
  • Defect Liability Period/Extended Warranty period starts at the completion of the work of each stage and hand over of the system to the operator
  • The Warranty Engineer reports to the Project Warranty Manager

 

RESPONSIBILITIES:

  • To lead site investigation based on the approved procedures and specification
  • To analyse the anomalies / faults / defects found during Warranty period and perform troubleshooting
  • To support the warranty manager in the daily tasks (e.g. Configuration FollowUp, Progress Report, Investiagtion report,…)
  • To interface with Engineering team for problem solving and associated planning
  • To raise Change Request to Engineering team
  • To interface with Customer for technical and planning meetings
  • To interface with other Contractor (SWC) whenever requested
  • To lead the Spare management during DLP and extended warranty period
  • To coordinate and follow up on the repair of equipment (vendors, suppliers)
  • To support mangement/treatment of Obsolences of euipment

 

Qualifications & Skills:

 

EDUCATION

  • Degree in Engineering

 

TECHNICAL COMPETENCIES & EXPERIENCE 

 

  • 5 years of experience in Signalling installation/Commissioning execution experience
  • Strong knowledge of business processes
  • Good knowledge of signalling system design
  • Strong experience in Maintenance, repair, software deployment.
  • Knowledge of railway signalling industry standards
  • Strong abilities to write reports and update Key Performance Indicators

 

BEHAVIORAL COMPETENCIES:

 

  • Works well under pressure
  • Open mindset, curious, willingness to learn
  • Able to work in a highly diverse and fast paced environment
  • Ability to demonstrate excellent communication skills, while working in an international & diverse organization;
  • Autonomous, you have the sense of emergency in order to define priority to deliver as per commitment.
  • Able to work on rotating shifts

 

 

OTHERS:

 

  • Language Skills: English
  • Location for the role: Singapore
  • Contract Type: 2 - years Contract (renewable)

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals. 

More information about Alstom can be found at: www.alstom.com

 


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