Executive, Motor Insurance
2 months ago
Looking for a Customer Service Executive who has Certification in General Insurance; Basic Concepts and Principles, Personal General Insurance & Commercial Insurance
Business Finance & Insurance Department
Work Location
33 Leng Kee Road, Singapore, 159102Work Schedule
Monday - Friday, 8.30am - 6.00pmJob Responsibilities
Administer policy servicing inclusive of liaising with partners for underwriting, claims, service support, etc. Attend to enquiries and feedback of internal and external stakeholders at all channels; inbound, outbound, emails, etc. Handle General Insurance Association Of Singapore (GIA) related administration e.g., CPD hours, registration, deregistration of agents, etc. Manage training schedule, conduct and deliver training/briefing for processes, products, campaigns, etc. Manage relationship with partners and stakeholders. Conceptualize, develop and execute promotional activities and marketing campaigns. Organize website content and activities i.e., maintenance, analytics and content writing. Identify opportunities for new business development. Assist in User Acceptance Test (UAT). Undertake any ad-hoc duties and activities as assigned.Job Requirements
Certification in General Insurance; Basic Concepts and Principles, Personal General Insurance & Commercial Insurance Preferably with Diploma in Business or any general discipline At least 3 years of relevant work experience in General Insurance; preferably in automotive environment Strong proficiency in Microsoft Office Tools (e.g., Excel, PowerPoint & Word) Comfortable with learning and adapting to new systems Strong stakeholders’ engagement skills, organizational skills and communication skills Resourceful, meticulous, fast and accurate Service oriented, objective driven, team player, disciplined and organised Able to work well in a team setting, results-driven and fast-paced environment-
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