Current jobs related to Customer Success Manager - Singapur - SAP
-
Customer Success Manager
2 months ago
Singapur, Singapore Cornerstone OnDemand Full timeWe're looking for a Customer Success Manager This role is Remote, Singapore The Customer Success Manager is responsible for supporting the client’s adoption and continued satisfaction with the Cornerstone OnDemand Talent Management solution. The Customer Success Manager is introduced to the client near the end of the implementation process...
-
Customer Success Manager
2 weeks ago
Singapur, Singapore Zendesk Full timeUnlock Customer Success with ZendeskWe're seeking a highly motivated and driven individual to join our team as a Customer Success Manager. As a key member of our Customer Success organization, you will be responsible for building and fostering strong relationships with our customers to drive business growth and customer satisfaction.Key...
-
Customer Success Manager
6 days ago
Singapur, Singapore Zendesk Full timeJob DescriptionWe are seeking a highly motivated and results-driven Customer Success Manager to join our team at Zendesk. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our customers, driving customer success, and identifying opportunities for growth and expansion.Our ideal...
-
Customer Success Manager
5 days ago
Singapur, Singapore Hubble pte Full time{"title": "Customer Success Manager", "description": "Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team at Hubble pte. As a key member of our customer-facing team, you will be responsible for ensuring the success of our customers by delivering exceptional service and support.Key ResponsibilitiesDevelop and execute customer...
-
Customer Success Manager
6 days ago
Singapur, Singapore MongoDB Full timeAbout the RoleMongoDB is seeking a seasoned Customer Success Manager to lead our Onboarding team in Singapore. As a key member of our Customer Success organization, you will be responsible for delivering a world-class customer onboarding experience that sets the stage for long-term customer success.Key ResponsibilitiesDevelop and execute strategies to...
-
Customer Success Manager
2 weeks ago
Singapur, Singapore TEKsystems Full timeJob SummaryJob Overview:We are seeking a highly skilled Customer Success Manager to join our dynamic team at TEKsystems. In this role, you will be responsible for nurturing and developing relationships with key customer stakeholders, focusing on aligning business priorities with Microsoft's solutions to drive value and success.Key Responsibilities:Customer...
-
Customer Success Manager
6 days ago
Singapur, Singapore Cornerstone OnDemand Full timeCustomer Success ManagerWe are seeking a highly skilled and experienced Customer Success Manager to join our team at Cornerstone OnDemand. As a key member of our customer success team, you will be responsible for ensuring our clients achieve their business objectives through the effective use of our talent management solution.Key Responsibilities:Facilitate...
-
Customer Success Manager
1 week ago
Singapur, Singapore Teradata Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team in Singapore. As a key member of our Customer Success team, you will be responsible for driving business growth, customer value, satisfaction, and retention within assigned accounts across enterprise and public sector in Singapore.Key ResponsibilitiesDevelop and execute...
-
Customer Success Manager
1 day ago
Singapur, Singapore Red Hat Asia-Pacific PTE LTD Full timeAbout the RoleThe Customer Success Executive is a key member of our team, responsible for ensuring our customers achieve success with our products and platforms. This role involves working closely with customers to develop success plans, lead technical engagements, and collaborate with internal and external teams to deliver value to our customers.Key...
-
Customer Success Manager
2 weeks ago
Singapur, Singapore Cornerstone OnDemand Full timeJob Title: Customer Success ManagerWe are seeking a highly skilled and experienced Customer Success Manager to join our team at Cornerstone OnDemand. As a key member of our customer success team, you will be responsible for ensuring our clients achieve their business objectives through the effective use of our talent management solution.Key...
-
Customer Success Manager
1 week ago
Singapur, Singapore OpenAI Full timeAbout the team Our Customer Success team at OpenAI is dedicated to partnering with our customers and their people to embrace AI through the adoption of ChatGPT Enterprise and OpenAI API. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. We see every interaction is an...
-
Customer Success Manager
6 days ago
Singapur, Singapore Autodesk Full timeJob Title: Customer Success ManagerAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Autodesk Construction Solutions. As a Customer Success Manager, you will be responsible for retaining and expanding our construction customers, enabling the adoption of our cloud solutions, and helping our customers...
-
Customer Success Manager
2 weeks ago
Singapur, Singapore MongoDB Full timeAbout the RoleMongoDB is seeking a seasoned professional to lead our Onboarding team, driving customer success and growth through strategic initiatives and talent development. As a key member of our Customer Success organization, you will be responsible for crafting and executing programs to enhance customer onboarding, identify expansion opportunities, and...
-
Customer Success Manager
4 months ago
Singapur, Singapore Zendesk Full timeJob Description We are looking for a highly driven and motivated individual who is passionate about building strong relationships and providing a best-in-class customer experience. Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Zendesk SaaS suite with a wide...
-
Customer Success Manager
6 days ago
Singapur, Singapore ST Engineering Full timeJob Title: Customer Success ManagerWe are seeking a seasoned professional to join our team at ST Engineering as a Customer Success Manager. This role will be responsible for managing a defined set of customers and ensuring their success with our products.Key Responsibilities:Participate in project meetings and propose improvements to ensure customer...
-
Customer Success Manager
2 months ago
Singapur, Singapore Fitch Ratings Full timeAt Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and...
-
Customer Success Manager
2 weeks ago
Singapur, Singapore ST Engineering Full timeJob Title: Customer Success ManagerWe are seeking a seasoned professional to join our team at ST Engineering as a Customer Success Manager. In this role, you will be responsible for managing a defined set of customers and ensuring their success with our products.Key Responsibilities:Participate in project meetings and propose improvements to ensure customer...
-
Customer Success Manager
4 months ago
Singapur, Singapore Teradata Full timeCustomer Success Manager Location: Singapore Requisition Number: 218088 External Description: What You’ll Do You will own the account strategy for engagement, adoption and success planning drive business growth, customer value, satisfaction, and retention within the assigned accounts across enterprise and public sector in Singapore. Inspire confidence...
-
Customer Success Manager
1 month ago
Singapur, Singapore Hubble pte Full timeYou will be responsible for overall customer wellbeing by monitoring customer health and acting as an escalation point for customer issues. You will produce success and maturity plans, identify expansion opportunities and billable services and manage contract renewals. You have the magic combination of domain expertise, enterprise implementation project...
-
Customer Success Manager
4 months ago
Singapur, Singapore Autodesk Full timePosition Overview About Autodesk Construction Solutions Autodesk has reimagined the construction business for the digital age, helping companies address the most important challenges they face today while preparing for new ways of working in the future. The Autodesk Construction Solutions (ACS) portfolio connects the office, trailer, and field so...
Customer Success Manager
3 months ago
What you’ll do
We are seeking a Customer Success Manager with a demonstrated track record of successfully retaining and growing their customer base. This critical role will work closely with all levels within SAP LeanIX as well as key leaders at some of the biggest companies in the APJ region.You will join our small but growing APJ team and have the opportunity to shape and influence our incredible growth story in APJ.The ideal candidate will have a passion for IT/Digital Technology and be both customer-oriented and collaborative by nature. Customer Success Managers should have exceptional analytical, consulting and advisory skills to support our customers in the best way possible as they are the first point of contact for their customer accounts in all aspects. You will take on full responsibility for customer accounts in different lifecycle stages – from onboarding to adoption, expansion, and renewal. Candidates should be willing and able to take on a wide range of daily responsibilities, from data-driven analysis and execution to change management projects.This role will work closely with other teams not only within the Customer Success organization but also have the opportunity to collaborate with the global sales, marketing, and product development teams.
Working within a great team, supporting, and motivating each other in a culture that welcomes feedback and failing fast while celebrating our successes Take on full responsibility for 35-40 customers across Asia Pacific and Japan. Build and strengthen relationships with your customers to become their trusted advisor Develop and expand your accounts by driving product adoption and increasing user base in customer accounts Work with state-of-the-art Customer Success tools (Gainsight, Salesforce) backed by a Customer Success Operations team Add your style to a global and diverse Team SAP LeanIX, a fast-growing tech company and leader in the Enterprise Architecture category Ensure a successful and robust onboarding experience for all new customers Translate customer feedback into product requirementsWhat you bring
3+ years of experience in an internationally operating consulting company with direct customer interaction in IT organizations, or a customer-facing role in the B2B SaaS industry (or related business). Experience with IT Management, IT Service Management or Enterprise Architecture domain is a plus. Experience in IT project management, delivery and project methods is a plus Ability and experience to structure and prioritise your work and the work of others 1+ year working knowledge with Customer Success tools, e.g., Gainsight is a plus Exceptional English language skills (written and spoken), especially technical vocabulary. Proficiency in Japanese is a plus. Please indicate your language skills in your CV.SAP LeanIX empowers organizations with transparency around their as-is IT landscape, enabling them to visualize its interconnections, assess its support of business capabilities, and manage its continuous transformation. LeanIX is now an SAP company and this role will ultimately report into the LeanIX organization. Your application information will therefore be shared across SAP and LeanIX recruiting and hiring teams.
#SAPLeanIX
#LeanIX