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Management Executive
3 months ago
Title: Management Executive (Operation & Services) (DSC/ET/)
Job ID: Location:Defence Technology Towers, SG
Description:ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.
Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.
About our Line of Business – Mission Software & Services
Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.
Together, We Can Make A Significant Impact
To oversee the smooth execution of the Centre’s payroll/collection/customer service processes in accordance with the stipulated policies and guidelines.
Be Part of Our Success
Performance Management – Achieve operational goals and key performance indicators that are aligned to the organisation’s overall strategic objectives.
Operation Management – Implement the approving guidelines to ensure make-up pay payments to NSmen are timely and accurate and in accordance with stipulated policies and guidelines.
Customer Service – Execute the customer service support initiatives to deliver a highly professional standard of service to customers.
Employee Development – Coach, train & develop employees regularly in the required competencies to their fullest potential to leverage on their strengths for better performance.
Statistical Analysis – Prepare and analyse statistical reports to produce trends for management use.
Quality Control Management – Investigate any non-conformances to facilitate corrective/preventive action so as to prevent future occurrences.
Customer Communication – Execute the communication programs to shape the behaviour of employers/NSmen.
Process Review – Review, streamline and implement solutions to enhance operational efficiency and effectiveness.
Qualities We Value
Degree in any discipline At least 1 year of working experience Able to consider entry level candidates. Able to work in a fast-paced ever-changing environment Proficient in Microsoft Office applications (Excel & Word) Good interpersonal and communication skillsOur Commitment That Goes Beyond the Norm
An environment where you will be working on cutting-edge technologies and architectures. Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated. Meaningful work and projects that make a difference in people’s lives. A fun, passionate and collaborative workplace. Competitive remuneration and comprehensive benefits.