TikTok Shop

2 days ago


Singapur, Singapore TikTok Full time

Team Introduction

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users. Responsibilities- Design policies and governance strategies for IPR risk related issues on the commerce platform, including trademark, copyright, patent infringement etc. - Create proactive monitoring programs based on quantitative data analysis to minimize the IPR infringement on the platform.- Create a notice and take down framework, developing tools, policies and processes for improving rights owner experience while minimizing IPR risk.- Responding to brand related incidents and escalations around IPR issues.- Define operational metrics, indicators, and own dashboard to monitor various aspects of the above operation effectiveness and efficiency.- Building up the implementation process and working closely with cross-functional partners, such as product teams, to optimise enforcement system efficiencies. Responsible for other cross-functional communications and data reporting for this domain. - Undertake extensive travel globally, exceeding 70% of the time, to fulfill business-related commitments and objectives.

Minimum Qualifications- Bachelor degree in a quantitative field such as Analytics, Statistics, Mathematics, Engineering, Economics, Data Science or equivalent degree. - Proven experience on e-commerce governance strategies or policy-making. - 5+ years of experience in related domains, including Strategy or Operations Management Consulting, Platform Governance, Trust and Safety Policymaking and Operations Management, or Ecommerce Strategy, Seller or Product Growth, Risk, Compliance, or Experience programs.- Proficiency in English is required for this role. - Excellent stakeholder and program management skills, to influence cross-functional stakeholders and senior leaders to achieve results. Preferable in demonstrated ability to navigate successfully in ambiguity, with multiple priorities in a fast-paced, changing environment. Preferred Qualifications- Experience in explaining complex solutions in a simple way and able to influence others without authority.

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