Product Manager
3 months ago
About the team
TikTok Shop's Governance is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. Risk detection abilities, fairness and healthiness of the E-Commerce ecosystem, content and commodity quality are what we thrive to improve. We value user satisfaction and work on policies, rules and systems to ensure quality and govern the marketplace in all aspects. Responsibilites1. Define and optimize the user shopping flow on the TikTok platform to enhance the overall shopping experience, with a particular focus on platform traffic distribution and centralized shopping channels including recommendation systems, search functionalities, and affiliate matchmaking.2. Develop and implement traffic control strategies to manage and optimize the flow of users on the platform, ensuring balanced and efficient distribution of traffic to various E-commerce scenarios.3. Build a good ecosystem by creating solutions to measure and monitor the structural healthiness of the market, ensuring fairness and integrity across the platform. Establish a comprehensive monitoring index system, track data, and be responsible for improving product penetration and user satisfaction.4. Develop diverse content and creator strategies tailored to international markets and user characteristics to boost user satisfaction and E-commerce efficiency on the platform.5. Identify essential user needs through empathy, addressing user pain points, promoting cross-departmental collaboration, and coordinating with partners to achieve collective goals.Minimum Qualifications5+ years of experience in product strategy within content products, platform products, risk control products, or AI products.Experience working with international partners across different time zones and cultures, demonstrating strong communication and collaboration skills.Technical skills in data analysis (SQL, Python). Preferred QualificationsStrong logical thinking and independent data analytics ability, with the capability to understand complex business scenarios and demands, combine data analytics with business needs, define problems, and devise actionable solutions.Excellent communication and persuasion skills, organizational coordination, and ability to handle pressure, with a result-oriented mindset.A good understanding and practical experience of back-end technology, platform products, or models, particularly in the context of E-commerce traffic control and optimization.
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