Desktop support Engineer
3 weeks ago
The Offer
- Work within a company with a solid track record of success
- Excellent career development opportunities
The Job
You will be responsible for :
- Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
- Ensuring all standards and procedures are followed and maintained.
- Answering queries and resolving issue relating to usage of standard applications and IT services.
- Providing monthly help desk reports.
The Profile
- You possess a Degree in Computer Science, Engineering or related field.
- You are a Fresher or minimum 6 months of experience, ideally within a Helpdesk / Technical Support role.
- You have excellent communication and interpersonal skills.
- You have working knowledge of desktop and technical support
- You are adaptable and thrive in changing environments
- You pay strong attention to detail and deliver work that is of a high standard
- You possess strong analytical skills and are comfortable dealing with numerical data
The Employer
Our client is a leading provider of innovative business solutions that harness advanced analytics and big data technologies to drive high-impact outcomes.
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