Senior Fraud Operations Specialist
4 weeks ago
Description
Get to know our Team:
We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
Get to know the Role:
We are living in exciting times. Technology is reshaping how we live and we want to use to redefine how financial services are offered, which is why Singtel and Grab are coming together. Singtel is Asia's leading communications group connecting millions of consumers and enterprises to essential digital services while Grab is the leading technology company in Southeast Asia offering everyday services to consumers. Together, we have big dreams to unlock and financial inclusion for people in our region is just one. We want to build a digital bank with the right foundation - using data, technology and trust to solve problems and serve customers.
We are looking for a born detective to join our fraud operations team. You will help review and make decisions on specific cases of suspected fraud and contribute to our prevention and detection mechanisms. There is no denying digital banking can provide opportunities for fraudsters and malicious actors. Our ability to track, record, and combat fraud at scale is required to serve our customer needs. We will build machine learning systems that can crunch through large amounts of data and make real time decisions, and great tools that help us parse through and visualize behavioural data, but at the heart of it all is the ability to make the right call at the right time by operational specialists. Our job is to protect our customers and Digibank from fraud and malicious acts, while ensuring our technology and process is seamless and delightful.
The day to day activities:
The must haves:
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