Assistant Executive Housekeeper
3 months ago
JOB SCOPE
Summary of Job Responsibilities
Job Responsibilities
Help manage the day-to-day operations of the Housekeeping Rooms & Suites. Conducts daily briefings and attend meetings Help provide management and supervision to the Housekeeping Rooms & Suites Team Members on all shifts. Check VIP rooms prior to check in and in-house. Ensure that the requirements of VIP arrivals and in-house guests are managed well. Ensures turndown services are done in accordance to Marina Bay Sands standard. Handles all complaints and guest surveys pertaining to housekeeping service. Ensure that Housekeeping leaderships are kept fully aware of all feedback from either guests or other departments. Conducts regular inspections of rooms ensuring standards of cleanliness is maintained at all times. Ensure that the turnaround of the “House Status” is timely Be proactive in safety and accident prevention. Ensure that all Team Members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals as well as lifting techniques and other potentially hazardous parts of their daily work. Ensure a clean, safe and pleasing environment for all Guests and Team Members. Help manage operating costs, especially labour, productivity and operating supply consumption. Help develop and implement clear, detailed training programs which match the needs of Team Members with a wide range of skills, languages and cultures. Supervise, train, schedule, mentor, develop and evaluate Team Members. Ensure all tasks are performed on time and according to safety standards. Help monitor consumption and wastage of : equipment; guest supplies: cleaning supplies: and linen supplies. Help ensure that linen and operating supplies are available in sufficient quantities, while minimizing the value of stock on hand. Recommend the timely replacement of guest room and suite supplies and equipment. Participate in research, development, evaluation and implementation of new products, services, technology and processes in anticipation of changing customer needs. Maintain close liaison with all other Departments so that their Housekeeping operational needs are met by the Department. Help manage periodic cleaning programs. Conducts bi-annual and annual Performance Appraisals providing honest and appropriate feedback. Ensures that team members are always fairly treated without favour or unfair expectations. Ensures that team members are fairly and professionally rostered and are allocated work assignments which are appropriate for their rank and capability to meet the demands expected. Ensures high standard of personal presentation and grooming, acting as positive role model. Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands Company vision, mission and values.Core Leadership Competencies
Change Management – Generates activity and seeks new challenges to improve work performance. Demonstrates an optimistic outlook and recovers quickly from failure. Decision Making – Makes sound decisions quickly under pressure. Takes calculated risks based on adequate information and analysis. Makes rational, balanced judgments on the basis of available information. Managing the Work of others – Works with an orientation to the future. Sets clear, appropriate, and well defined, quality objectives. Encourages others to comply with legal and personal obligations. Plans while taking into account change and possible difficulties. Provides teams with clear direction and keeps them focused on tasks. Actively supports autonomy and empowerment through appropriate delegation of work. Sees projects through to completion; ensures key objectives are met. Motivating and Influencing Others – Creates a climate of teamwork by encouraging harmony, co-operation and communication. Cares for others by monitoring their well-being; Inspires a positive attitude to work among subordinates and persuades others so that they can adjust their positions and readily gains agreement and support from others. Respects the contributions of others. People Development – Encourages a culture of continuous personal and worked-related improvement through own actions and ensures learning from successes and failures. Guides and coaches team members. Passes on personal expertise and draws on the diverse backgrounds, skills and knowledge of people while defining and reinforcing standards and appropriate behaviour. Problem Solving – Reconciles conflict and probes for information for more in-depth relevant information for decision-making. Analyses numerical data and relevant sources of information in order to draw appropriate conclusions and check facts to establish causes and effects. Produces new ideas and a range of solutions to meet the demands of the situation. Time and Task Management – Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; respects and follows company policies; shows organizational commitment; ensures safety at the workplace. Shows receptiveness to being managed and co-operates willingly; demonstrates detailed job knowledge, manual ability and technical expertise in one’s own area. Integrity – Acts consistently in accordance with clear ethics and values and models high standards of behaviour for others through one's own actions; maintains confidentiality and upholds agreements made with others; able to relate to people from different cultures; and maintains a balance between work and personal life so neither affects the other negatively.JOB REQUIREMENTS
Education & Certification
College Diploma or University Degree in Hotel Management.Experience
At least 3 years in a management role in a five star hotel housekeeping or related environment. Ability to successfully operate large-scale, high pressure environment with sudden change in business levels Knowledge in multi-cultural service protocols and standard. Experience in hotel pre-opening/renovation at supervisory/managerial levels.Competencies
Fluent in English Strong leadership competencies. Good time management, organizational, communication and motivational skills. Meet the attendance guidelines of the job and adhere to departmental and company policies. Ability to drive consistent excellence in repetitive process driven task.Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
-
Assistant Housekeeping Manager
1 month ago
Singapur, Singapore AccorHotel Full timeJob DescriptionAssist the Executive Housekeeper and Assistant Housekeeper in planning and organizing the housekeeping department, all public areas, guest rooms, laundry and linen.Ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests with maximum efficiency of service and comfort.Monitor the Housekeeping...
-
Assistant Housekeeper
2 months ago
Singapur, Singapore RAFFLES Full timeJob DescriptionThe position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department...
-
Assistant Housekeeper
2 months ago
Singapur, Singapore Accor Full timeCompany Description Job Description The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the...
-
Assistant Housekeeper
1 month ago
Singapur, Singapore Raffles Hotel Singapore Full timeThe position is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.Primary ResponsibilitiesManages The Daily Housekeeping Operations For Rooms And Public...
-
Executive Housekeeper
3 months ago
Singapur, Singapore Dusit Thani Laguna Singapore Full timeJob Summary and Responsibilities To manage the Housekeeping Department, Laundry Department, Flower Arrangement Section, Butler Services to be most effective and profitable unit and to assist other departments to maintain and improve the services provided to the guests and fellow employees. Inspect entire hotel premises to ensure cleanness and...
-
Housekeeping Supervisor
3 months ago
Singapur, Singapore Dusit Thani Laguna Singapore Full timeJob Summary and Responsibilities Reporting to the Assistant Executive Housekeeper, this role will supervise cleaning personnel; to inspect guest rooms and to ensure cleanliness in all public access areas including offices, outlets, rest rooms, changing rooms etc. to report rooms ready for occupancy after cleaning, and to manage the supply and...
-
Assistant Housekeeper
1 month ago
Singapur, Singapore Hilton Full timeAssistant Housekeeper (Conrad Singapore Orchard)( Job Number: HOT0AU7J) Work Locations :Conrad Singapore Orchard1 Cuscaden RdSingapore249715 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions...
-
Housekeeping Assistant
3 months ago
Singapur, Singapore Far East Organization Full timeResponsibilities Answer and log down all information from incoming calls, ensure the messages are passed through accordingly and requests are followed up. Update and maintain the daily attendance records, all Housekeeping files and records. Handle all issues concerning Lost & Found; receiving, recording, storage, claiming and clearing. Operate...
-
Housekeeping Assistant
3 months ago
Singapur, Singapore Far East Organization Full timeResponsibilities Answer and log down all information from incoming calls, ensure the messages are passed through accordingly and requests are followed up. Update and maintain the daily attendance records. Handle all issues concerning Lost & Found; receiving, recording, storage, claiming and clearing. Update and maintain all Housekeeping files...
-
Attendant, Housekeeping
4 months ago
Singapur, Singapore Ascott International Management Pte Ltd Full timeJob Description Attendant, Housekeeping (Room) You will perform daily cleaning and oversee the cleanliness of our residents' homes in accordance with our established procedures and guidelines. You will report directly to the Housekeeping Manager / Housekeeping Supervisor. Responsibilities You will: Clean and inspect an allocated number of...
-
Housekeeping Assistant
3 months ago
Singapur, Singapore Far East Organization Full timeResponsibilities Answer and log down all information from incoming calls, ensure the messages are passed through accordingly and requests are followed up. Update and maintain the daily attendance records. Handle all issues concerning Lost & Found; receiving, recording, storage, claiming and clearing. Update and maintain all Housekeeping files...
-
Senior Housekeeping Manager
1 month ago
Singapur, Singapore Raffles Hotel Singapore Full timeThe position is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organizing, directing, and controlling the Housekeeping Department operations and administration.Primary ResponsibilitiesManages The Daily Housekeeping Operations For Rooms And Public...
-
Housekeeping Attendant
3 weeks ago
Singapur, Singapore Capella Singapore Full timePosition OverviewA Housekeeping Attendant is responsible to clean and maintain guest rooms, guest corridor and service pantry in accordance to the standards set by the hotel.The RoleResponsible to clean and maintain guest rooms, guest corridor and service pantry in accordance to the standards set by the hotel such as makes the bed, dusts the room and...
-
Housekeeping Attendant
1 month ago
Singapur, Singapore SERANGOON GARDENS COUNTRY CLUB Full timeRoles & Responsibilities Provide a high standard of housekeeping and cleaning at the Clubhouse including swimming pool and facilities. Maintain Clubhouse, its facilities – including sanitary and other fittings, fixtures and furniture and surroundings are maintained in a manner befitting the Club’s image and that matches the expectations of the members....
-
Housekeeping Supervisor
3 months ago
Singapur, Singapore Marriott International Full timeJOB SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the...
-
Housekeeping Coordinator
3 months ago
Singapur, Singapore Marriott International Full timeJOB SUMMARY Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with...
-
Housekeeping Supervisor
4 weeks ago
Singapur, Singapore PULLMAN Full timeJob DescriptionSummaryResponsible for maintaining the cleanliness of public areas and guests rooms/ suites, leaving a positive impact on the guest experience through the active supervision of room attendants. He/she is responsible for the daily housekeeping operations, ensures sufficient supplies and maintains cleaning standards of all areas.Job...
-
Senior Housekeeping Manager
2 months ago
Singapur, Singapore RAFFLES Full timeJob DescriptionThe position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organizing, directing, and controlling the Housekeeping Department...
-
Housekeeping Coordinator
4 weeks ago
Singapur, Singapore FAIRMONT Full timeJob DescriptionEnsure efficient and effective clear communication within the Housekeeping Department, Front Office, Engineering, Royal Service and all other departmentsAnswer all telephone calls within 3 rings and do all necessary follow up, with usage of correct telephone verbiage as set by the HotelRecord all telephone calls and its details in the...
-
Assistant Housekeeping Manager
3 months ago
Singapur, Singapore Four Seasons Hotels and Resorts Full timeFour Seasons Hotel Singapore A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness. A warm,...
