Housekeeping Assistant
6 months ago
Responsibilities
Answer and log down all information from incoming calls, ensure the messages are passed through accordingly and requests are followed up. Update and maintain the daily attendance records. Handle all issues concerning Lost & Found; receiving, recording, storage, claiming and clearing. Update and maintain all Housekeeping files and records. Operate the Property Management System (PMS). Keep track of all VIP arrival and in-house rooms and communicate with Room Attendants, Housekeeping Supervisors and Assistant Housekeepers. Control and operate the Communication system for all Housekeeping staff. Keep track of all special requests for arriving guests and communicate with Housekeeping Supervisor and Assistant Housekeepers. Input and follow up on all work orders with the Engineering Department or Maintenance Supervisor. Print all necessary daily reports and file accordingly.
Requirements
Able to perform rotating shifts and 6 days work week Able to work under pressure and detail oriented Able to converse in Basic English for effective communication between guests and colleagues Minimum O’levels with 1 to 2 years of experience in administration. Microsoft Office skills.-
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