Omnichannel & Client Development Director, South Asia

Found in: Talent SG C2 - 2 weeks ago


Singapur, Singapore Louis Vuitton Malletier Full time

Position

As the Omnichannel & Client Development Director for South Asia, you will lead 3 pillars: e-Commerce, Client Services, Insights & CRM strategies (online & brick-and-mortar) for the markets of Louis Vuitton South Asia Zone. Reporting to the President of South Asia and a dotted line functional reporting to Global Senior Vice President for Client Development, Digital & Omnichannel, your vision is a seamless and best-in-class Omnichannel experience across all channels and platforms.

Responsibilities

e-Commerce & Omnichannel

Responsible for e-Commerce business goals (online and clients services), and the development of Omnichannel roadmap and integrated services across all client touchpoints Oversee function’s P&L, including planning for annual budgets and revisions Partner Merchandising, Supply Chain, Retail, and IT to drive product strategy and ensure client experience Engage a 360-degree view and be a thought leader in driving digital growth through data-driven strategies, innovative ideas and excellence across client touchpoints Lead strategy and execution of digital marketing, e-Commerce and Omnichannel services and be a business partner to markets by identifying business growth opportunities; develop and execute future Omnichannel-related business opportunities Champion the Omnichannel & Client Development function by positioning its capabilities strategy and key deliverables to stakeholders

Digital Marketing & Production

Support achievement of sales targets via integrated marketing initiatives such as paid-search, direct e-mailers and etc Ensure effective project management of web developments (enhancements & new releases), and project scope captures local nuances and needs Collaborate across departments to maximize brand activities and ensure that action is aligned with broader strategy

Client Insights & Client Development

Deliver qualitative and quantitative client insights to enable business to evaluate opportunities with potential and existing clients, and to build clienteling strategy Partner business to translate insights into actions Lead client development team in developing strategy to improve client acquisition and retention for both online & brick-and-mortar

Client Services Management

Oversee service delivery and SLA/KPI of the Client Services function Develop the team in understanding the full client journey and tailoring outreach approach across various touchpoints (calls, text applications and etc.) to achieve results

Cross-Functional Leadership

Be the Zone liaison with Paris headquarters, working with markets to ensure needs are represented, and that resources are justified Proactively engage Paris headquarters and markets, to advocate needs, provide insights and drive cross-functional synergies

Profile

Key Skills, Knowledge & Personal Attributes

15+ years of track record in leading high-performing teams, demonstrating entrepreneurship and proven results within a fast-paced luxury/consumer goods space Strong influencing skills to gain alignment and buy-in from stakeholders Strong knowledge of digital commerce, including Omnichannel strategy, digital marketing & acquisition, emerging technologies, and e-Commerce operations Ability to develop and deliver strategy, and translate insights in actions and results Demonstrated ability to analyse and use data to persuade, inform and drive results Expert relationship-building skills, including the capacity to predict and manage behaviour, build cross-functional partnerships, and lead through influence Role model a balance of commercial mindset and luxury sensibility to drive business while building luxury brand desirability
  • South East Asia Sales Director

    Found in: Talent SG C2 - 6 days ago


    Singapur, Singapore fccsingapore Full time

    On behalf of one of its clients in the aerospace industry, the French Chamber of Commerce is looking for a South East Asia Sales Director Our client is looking for a South East Asia Sales Director to develop and ensure a good business relationship with Airlines/MRO customers in this region, with the combined objectives of a good commercial execution of...

  • South East Asia Sales Director

    Found in: Talent SG C2 - 6 days ago


    Singapur, Singapore fccsingapore Full time

    Job DescriptionOn behalf of one of its clients in the aerospace industry, the French Chamber of Commerce is looking for a South East Asia Sales Director Our client is looking for a South East Asia Sales Director to develop and ensure a good business relationship with Airlines/MRO customers in this region, with the combined objectives of a good commercial...

  • Head of Citigold

    Found in: Talent SG C2 - 2 weeks ago


    Singapur, Singapore Citi Full time

    Citigold Private Client and Citigold (CPC and CG) are key segments of the Wealth franchise at Citi. The CPC and CG Asia South Cluster is a critical business of the Wealth portfolio for Citi and serves more than 170k banking and wealth and 800k card clients. CPC and CG delivers holistic wealth management solutions and product offerings from core banking and...

  • Business Development Director | Enterprise Clients Asia

    Found in: Talent SG C2 - 2 weeks ago


    Singapur, Singapore Colliers Full time

    Job DescriptionColliers International is the fastest growing Commercial Real Estate Services provider globally. Here at Colliers, we pride ourselves on our enterprising, collaborative and growth mindset culture. This growth and our commitment to investing in our people and platform has created the need for an enterprising real estate professional to join our...

  • High Jewelry Director, South Asia Pacific

    Found in: Talent SG C2 - 2 weeks ago


    Singapur, Singapore Tiffany & Co Full time

    Position Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style. We’re proud to be trailblazers in the luxury retail world.   Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH! Are you passionate for...

  • Store Planning Director, South Asia

    Found in: Talent SG C2 - 3 weeks ago


    Singapur, Singapore Louis Vuitton Malletier Full time

    Position The role is central to steering project planning and execution in South Asia. This leader collaborates with Headquarter, internal stakeholders, external consultants, and architects to ensure specifications and work plans meet business objectives. The position demands strong partnership capabilities, strategic alignment, and meticulous project...

  • Valuation Actuary, South Asia

    Found in: Talent SG C2 - 2 weeks ago


    Singapur, Singapore SCOR Full time

    This exciting role places you in SCOR’s South Asia L&H valuation team. The team performs valuation activities for the South Asia macro-market, covering 3 offices writing business in c.20 countries. As a member of the team, you will support key valuation tasks and work alongside other teammates attached to the same project(s).You will support the team in a...

  • Retail Analyst, South East Asia

    Found in: Talent SG C2 - 2 weeks ago


    Singapur, Singapore Van Cleef & Arpels Full time

    Are you a good match? You have a rich experience in retail analysis and performance in the luxury industry. You have excellent analytical skills and the ability to interpret data. You are self-driven, organized and agile. You have excellent communication and interpersonal skills. You have previous experience using SAP BI. You are fluent in...

  • Business Development Manager South East Asia

    Found in: Talent SG 2 C2 - 2 weeks ago


    Singapur, Singapore Headford UAE Full time

    Salary: $100,000 SGD per year Location:  Singapore We are seeking a dynamic and results-oriented individual to join our clients team as a Business Development Manager for South East Asia (SEA). Key Responsibilities: Increase gross profit and market share by acquiring new clients Develop ongoing relationships with existing customers Target...

  • Talent Development Manager, South Asia Pacific

    Found in: Talent SG C2 - 6 days ago


    Singapur, Singapore Tiffany & Co. Full time

    Responsibilities Talent Development Identify and articulate development needs, and propose the LVMH, Tiffany & External programs, setting the criteria for priority investment Develop partnerships with training vendors to support the design and implementation of any local programs Monitor the progress of the Leadership / Manager training...

  • Research Fellow

    Found in: Talent SG C2 - 3 weeks ago


    Singapur, Singapore Nanyang Technological University Full time

    Research Fellow (South Asia Programme)The S. Rajaratnam School of International Studies (RSIS), a Graduate School of Nanyang Technological University (NTU), is a leading research-intensive and teaching institution in strategic and international affairs and policy-oriented think tank in the Asia-Pacific region.RSIS invites applications for the position of...

  • Asia South Cluster Business Execution

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Citi Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...

  • Product Manager Timepieces, South East Asia

    Found in: Talent SG C2 - 3 days ago


    Singapur, Singapore Van Cleef & Arpels Full time

    Are you a good match? You have a rich experience in marketing or merchandising, preferably in luxury retail/watch industry. You have excellent analytical skills and the ability to interpret data. You are self-driven, organized and agile. You are able to build strong collaboration cross-department and with different stake holders. You are fluent...

  • Director- Business Management – South East Asia

    Found in: Talent SG C2 - 2 weeks ago


    Singapur, Singapore First Abu Dhabi Bank Full time

    Job Description Job Purpose: Drive business momentum through client, product and other strategic initiatives aligned to Group and Business Segments’ priorities for FAB SE Asia. Lead SE Asia Business Management, drive/execute Head Office and SE Asia initiatives and projects across SE Asia. Anchor internal collaboration related to SE Asia and act...

  • Cassina South East Asia Area Sales Manager

    Found in: Talent SG C2 - 2 weeks ago


    Singapur, Singapore Poltrona Frau Full time

    Responsibilities: The South East Asia Area Sales Manager will be in charge of managing the wholesale network in the South East Asia and will support Cassina development within the region. He/She will behave as a “Brand Ambassador”, building and developing the presentation of existing collections, as well as enhance Cassina's presence through a...

  • Brand Controller, South Asia

    Found in: Talent SG C2 - 2 weeks ago


    Singapur, Singapore Richemont Full time

    The Group Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in jewellery, watches and writing instruments. Our Maisons encompass several of the most prestigious names in the luxury industry including Cartier, Van Cleef & Arpels, IWC, Jaeger-LeCoultre, Panerai, Piaget, Vacheron Constantin,...


  • Singapur, Singapore Saint Laurent (Singapore) Full time

    Description ROLE The purpose of this role is to drive and implement Client Engagement activities in South East Asia Oceania, driving a customer centric culture with a particular focus on the retail network. This role will work in close cooperation with the APAC Client Engagement team and the SEAO retail teams in designing and implementing Client...

  • Director, Marine

    Found in: Talent SG C2 - 4 days ago


    Singapur, Singapore Aon Full time

    Director, Marine - Commercial Risk Asia Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day...

  • Product Manager Jewelry, South East Asia

    Found in: Talent SG C2 - 2 weeks ago


    Singapur, Singapore Van Cleef & Arpels Full time

    Are you a good match? You have a rich experience in the retail industry in marketing or merchandising. You have excellent analytical skills and the ability to interpret data. You are self-driven, organized and agile. You are able to build strong collaboration cross-department and with different stake holders? You are fluent in English. What...

  • Director of Ship Design

    Found in: Talent SG C2 - 2 weeks ago


    Singapur, Singapore AqualisBraemar LOC Full time

    Director of Ship Design (Asia) Be the energy behind change. Join ABL Group.  Since 2006, Longitude Engineering, part of the ABL Group, has delivered independent design and engineering services in the marine, offshore renewables, oil & gas, defence, and offshore infrastructure markets. Our independence, expertise, and experience make us a natural...