Communication & Call Center Agent

Roles & Responsibilities Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences Follow-up on all outstanding incidents/cases Logged all calls reported into the case management system Maintains and accurately update...

Roles & ResponsibilitiesLocation: Yio Chu KangWorking hours: 9am to 5.30pm (Mon to Fri); 8.30am to 1pm (Every Sat)Job Description •Handle inbound enquiries from customers on banking products and services •Understand customers' needs and provide 1st call resolutions.•Solicit customer feedback, identify problem trends and recommend improvement...

Job Benefit Insurance Allowances Incentive bonus Training & Development Salary review Annual Leave Job Description Handling incoming calls on Service hotline Act as front-liners giving excellent customer service at all times Attend to customer queries and schedule appointments with service teams Provide solutions and...

Reservation Agent Andaz Andaz Singapore SG - Singapore - SingaporeReservationsHourly/Entry Level EmployeeFull-timeReq ID: SIN001289Local Summary Come join us to express your Andaz as Reservation Agent if the following describes you. You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and...

Roles & ResponsibilitiesSummaryThis position will assist in technical and contractual quality assurance on behalf of the client to ensure the leased Colocation Data Center is compliant to country, regional, global compliance, and technical standards. The role inputs into project management/governance, operations, and capacity management.The role includes...

Responsibilities: Handle incoming customer inquiries and provide excellent customer service. Assist customers with product information, technical support, and order processing. Resolve customer complaints and ensure customer satisfaction. Collaborate with internal teams to address customer issues and provide timely resolutions. Maintain accurate customer...

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...

As a Community Nurse, you will: Work closely with a team of dedicated healthcare professional to administer patient-centered care Visit patients in their home to provide nursing care, educate patients and their families Manage Community Nurse Post one-day per week on roster basis Update records of patients' progression after each home visit  Job...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely...

Manager, Workforce Management, Group Contact Center Posting Date: 18-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...

How would you like to be a part of Earth’s most customer-centric company? Amazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team. You would work with committed team of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering...

HR Payroll Officer At Call Lade Enterprises Pte Ltd, we understand that a reliable back office is the unyielding foundation of our company. We are currently looking out for a passionate Payroll Officer with excellent multitasking and time management skills. Our ideal candidates should be meticulous in their work and driven to bring about a positive...

Job Summary:Responsible for direct supervision of 15-18 agents.Duties/Responsibilities:Responsible for the attainment of client set goals, efficiency targets and overall team performance.Performs consistent and affective coaching sessions to address performance gaps.Analyzes agent's performance and develop an action plan to bridge gaps.Conducts regular...

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our...

Senior Officer, Customer Insights (Workforce Management), Contact Centre Posting Date: 05-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...

ERM is looking for an experienced leader to join us as our head of Data Centers for Asia . ERM has enjoyed great success supporting global players in the data center industry . We have been innovating our service offerings tailored for these clients in recent years and we have built strong, trust-based relationship with them. We have ambitious...

Te invitamos a ser parte de Teleperformance, call center con presencia internacional y certificado como Great Place to Work en México.¡Disfruta de beneficios INCREÍBLES! Ofrecemos. Excelente sueldo. Bono de rendimiento. Capacitación pagada. Crecimiento profesional. Prestaciones de ley y superiores. Programas escolares y becas con universidades. ¡Fondo...

The Opportunity: This role requires to maintain develop and build the core of our network, the main task is to deliver exceptional growth to our network. You will effectively be involved in design development and integration of our network in global scope, offline tasks and high complex duties, with a high level of technical knowledge. This team is also...

Hello, Thanks for connecting.My Company, Atelier Lumikha, serves up smart, streamlined back-office work that leverages offshore talent and proven technology. We do the work: simple or complex, so you’re covered. During the last decade, we’ve refined an approach to selective hiring and incremental improvement to build a culture of quality performance and...

Call Activation Executive This position reports to Call Activation Manager. The executive will be tasked with client servicing, engagement and telemarketing activities through calls and emails. The executive should be comfortable in communicating with clients and working in fast paced working environment. Through the training, the executive will...