Reservation Agent

4 weeks ago


Singapur, Singapore Hyatt Corporation Full time

Reservation Agent

Andaz Andaz Singapore SG - Singapore - SingaporeReservationsHourly/Entry Level EmployeeFull-timeReq ID: SIN001289Local

Summary

Come join us to express your Andaz as Reservation Agent if the following describes you.

You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new challenges.

As the  Reservation Agent , you will be responsible to provide an excellent and consistent level of service to your guests. You will assist the team in the achievement of a smooth and efficient running of the Reservation Department.

Qualifications

Your Profile

Possesses minimum G.C.E. "O" levels. No prior experience is needed. 1-2 years of experience in hotel or call centre operations will be an added advantage. Good communication, telephone, interpersonal and customer relations/service skills. Computer skills in the use of MS Office, email, Opera and PABX Systems will be an asset. A can-do attitude.

Key Responsibilities

As the first point of contact for guests, maintains a positive attitude and a smile in your voice. Processes all reservation requests, changes, and cancellations received by phone or email. Identifies guest reservation needs and make appropriate recommendations. Explains guarantee, special rate, and cancellation policies to callers. Answers questions about property facilities/services and room accommodations.

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **



  • Singapur, Singapore Capella Singapore Full time

    Position OverviewThe Capella Connects Executive handles reservations enquiries and employ sales techniques in order to secure and process reservations for guest accommodations, maximizing hotel room rates and occupancy using effective up selling and suggestive selling methods. Responds to communications from guests, travel agents, and referral networks...


  • Singapur, Singapore Capella Hotels and Resorts Full time

    Position OverviewThe Assistant Manager, Capella Connects provides guests, with exceptional customer service throughout the reservation process. Assisting the Manager, Capella Connects, he/she works in conjunction with Front Desk team to meet departmental standards, service level and revenue goals.A. Manage Room Inventory Manage room inventory to maximise...

  • Agent-Reservations

    1 month ago


    Singapur, Singapore Edition Hotels Full time

    Type de Poste Non-Management Marriott International souscrit au principe de l’égalité d’accès à l’emploi. Nous sommes attachés à recruter un effectif diversifié et à soutenir une culture inclusive qui donne la priorité aux individus. Nous nous engageons à respecter des principes de non-discrimination envers tous les individus...


  • Singapur, Singapore Edition Hotels Full time

    POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...

  • Contact Centre Agent

    4 weeks ago


    Singapur, Singapore Wildlife Reserves Singapore Full time

    Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world. Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown...

  • Contact Centre Agent

    1 month ago


    Singapur, Singapore Mandai Wildlife Group Full time

    Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world. Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown...


  • Singapur, Singapore Edition Hotels Full time

    POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...


  • Singapur, Singapore Singapore Airlines Full time

    Job DescriptionThe successful candidate will be part of the Cargo division. He/She will perform reservations duties, including handling of car queues, clearing Sin Sales inbox and pre-flight activities with the objective of maximizing space utilization and revenue/tonnage Key Responsibilities Customer Experience Ensure shortlisting criteria enables the...

  • Front Office

    2 weeks ago


    Singapur, Singapore The Ritz-Carlton Full time

    POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or...


  • Singapur, Singapore Singapore Airlines Full time

    Job DescriptionThe successful candidate will join Customer Contact Services Department (CCSD) in Customer Services & Operations Division. At CCSD delivering excellent Customer Service is key to help differentiate & position us as a Global leader in our industry. He/she will be responsible for monitoring, analyzing, and working in collaboration with in-house...

  • Office Manager

    4 weeks ago


    Singapur, Singapore Novo Recruitment Solutions Pte Ltd Full time

    Job Responsibilities:To assist with all GA functions, such as:The general upkeep, tidiness, and suitability of the workplace furniture and fittings.Purchasing stationery, pantry supplies, and other standard office and warehouse administrative goodsMail and courier arrangements and dispatchExamine and bargain for general office cleaning service contract...

  • Financial Analyst

    3 weeks ago


    Singapur, Singapore fccsingapore Full time

    On behalf of one of its clients in the wine industry, The French Chamber of Commerce is looking for aFinancial Analyst / Business controllerThe candidate shall work under the supervision and report to the Head of Operations of the business unit responsible for vineyard projects and the distribution joint-ventures activity. Main areas of responsibility...


  • Singapur, Singapore Company 418 Manulife General Account Investments (Singapore) Pte. Ltd. (SAGA) Full time

    Description – Director/Associate Director , Asia Asset Liability Management The Global Asset Liability Management group plays a leadership role in the identification and assessment of ALM related risks globally, along with the development of investment and risk management strategies to support the company’s business and financial objectives.   As...

  • Financial Analyst

    3 weeks ago


    Singapur, Singapore fccsingapore Full time

    Job DescriptionOn behalf of one of its clients in the wine industry, The French Chamber of Commerce is looking for aFinancial Analyst / Business controllerThe candidate shall work under the supervision and report to the Head of Operations of the business unit responsible for vineyard projects and the distribution joint-ventures activity. Main areas of...


  • Singapur, Singapore Expedia Group Full time

    If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the...