Merchant Operations
1 month ago
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description: Analyze & synthesize data to generate insights for new initiatives, provide findings to ensure a holistic view of our users (buyers, merchants, drivers) by qualitative & quantitative studies & analysis. Monitor onboarding flow, and conduct market research to recommend strategies for improvements. Be responsible for platform UGC improvements. Collaborate with Reg/other depts to ensure alignment and improve performance. Process onboarding cases and manage content on the platform. Work on daily tasks & assignments on demand. Requirements: High level of critical thinking, attention to detail & numerical skills to keep track of performance & generate a report to top management. Minimum 1 year working in a tech environment (e-commerce, fintech, food delivery), 1 year of proven experience in a relevant position, preferred candidates with Content Operation understandings. Impressive communication, presentation, and interpersonal skills. Good communication skills, fluent in speaking & writing English. High collaboration with all departments, open-minded & flexible, aligning the process with counterparts from other functions. Fast-learning and open mind, excellent time management, and organizational skills.We have other current jobs related to this field that you can find below
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Merchant Success Manager
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Merchant Success Manager
4 weeks ago
Singapur, Singapore Singapore Airlines Full timeJob DescriptionThe successful candidate will be part of a dynamic team tasked with managing partner accounts and merchants’ operations on SIA’s Digital Lifestyle Platform (Kris+). Key Responsibilities Manage key accounts of Kris+ by ensuring revenue and transactions growth. Monitor merchant performance, ensure merchant ROI and identify expansion...
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Lifestyle Ecosystem Associate
2 months ago
Singapur, Singapore Singapore Airlines Full timeJob DescriptionThe successful candidate will be part of a dynamic team tasked with managing merchants’ operations on SIA’s Digital Lifestyle Platform (Kris+). Key Responsibilities Support the onboarding of merchants which involves duties such as content review and creation/ update of merchant’s in-app content, including set up of marketing campaigns...
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Central Merchants Sales, Assistant Manager
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Singapur, Singapore Grab Full timeThe Singapore Operations team oversees, shapes and grows the business in Grab Singapore. We contribute towards Grab’s vision of being Southeast Asia’s superapp by providing everyday services that matter most to consumers in Singapore. We develop and execute business strategies that help us achieve our vision in serving our community. As part of the...
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Commercial Lead, SMB Merchants
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TikTok Local Services
4 weeks ago
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Senior Product Manager
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Singapur, Singapore TikTok Full timeTeam Introduction With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life...
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Service Engineer, Merchant Automation
2 weeks ago
Singapur, Singapore Kongsberg Maritime Full timePosition: Service Engineer, Merchant AutomationOverview of Position:Customer support is seeking a field service engineer for supporting our regional as well as worldwide customers. The ideal candidate is one having experience on both Integrated Control Monitoring System (ICMS) as well as propulsion/steering control systems. Hands-on service or operational...
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Service Engineer, Merchant Automation
4 weeks ago
Singapur, Singapore Kongsberg Maritime Full timePosition: Service Engineer, Merchant AutomationOverview of Position:Customer support is seeking a field service engineer for supporting our regional as well as worldwide customers. The ideal candidate is one having experience on both Integrated Control Monitoring System (ICMS) as well as propulsion/steering control systems. Hands-on service or operational...
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Operational Support Specialist
4 days ago
Singapur, Singapore Adyen Full timeThis is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...
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Senior Officer, Account Services
4 weeks ago
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Singapur, Singapore Amazon Asia-Pacific Holdings Private Limited Full timeDoes working for Amazon’s ultra-fast delivery business Singapore excite you? Do you want to be part of Amazon's fast growing online grocery proposition? Do you have a record of delighting customers and driving growth through clever expansion and collaborative partnerships? Grocery Partnerships team is seeking a customer-obsessed, creative, goal-oriented,...
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Singapur, Singapore Amazon Asia-Pacific Holdings Private Limited Full timeDoes working for Amazon’s ultra-fast delivery business Singapore excite you? Do you want to be part of Amazon's fast growing online grocery proposition? Do you have a record of delighting customers and driving growth through clever expansion and collaborative partnerships? Grocery Partnerships team is seeking a customer-obsessed, creative, goal-oriented,...
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Singapur, Singapore United Overseas Bank Full timeManager, Relationship Manager, Merchant Sales, Personal Financial Services Posting Date: 23-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...
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Technology Operations, Merchant Services
3 weeks ago
Singapur, Singapore JPMorgan Chase & Co. Full timeJoin a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Corporate and Investment Banking, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your...
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Technology Operations, Merchant Services
3 weeks ago
Singapur, Singapore Jpmorgan Chase Bank, N.a. Full timeJoin a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.As a Technology Support II team member in Corporate and Investment Banking, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts...
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Singapur, Singapore United Overseas Bank Full timeAssistant VP, Relationship Manager, Merchant Sales, Personal Financial Services Posting Date: 01-Jun-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries...
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Technology Operations, Merchant Services
2 weeks ago
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Merchandise Operations Associate
4 weeks ago
Singapur, Singapore Pottery Barn Full timePOSITION: Merchandise Operations Associate REPORTS TO: Merchandise Ops Lead Job Description: Why you and why us? Ever wonder who makes those item numbers you see on the websites and in the catalogs next to our products? That’s us! We are a non-phone support department that creates and maintains all the SKUs for WSI. We are looking for someone who can...
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Singapur, Singapore JPMorgan Chase & Co. Full timeJoin a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Corporate & Investment Banking Merchant Services, you will play a vital role in ensuring the operational stability, availability, and performance of our production application...