Technology Operations, Merchant Services

3 weeks ago


Singapur, Singapore Jpmorgan Chase Bank, N.a. Full time
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Technology Support II team member in Corporate and Investment Banking, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.

Job responsibilities

• Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm

• Improve operational stability and availability through participation in problem management

• Monitor production environments for anomalies and address issues utilizing standard observability tools

• Assist in the escalation and communication of issues and solutions to the business and technology stakeholders

• Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure

• Bring long standing core application into the modern world of cloud based applications and hybrid environments with security, automation and resilience at the forefront.

• Manage transition applications into an SRE format while balancing what is active with all the new.

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent in computer science or related fields

• Minimally 2 years of experience troubleshooting, resolving, and maintaining information technology services

• Knowledge of applications or infrastructure in a large-scale technology environment on premises and/or public cloud

• Exposure to observability and monitoring tools and techniques

• Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework

• Familiarity with SRE process and procedures and be willing to grow into the area on an accelerated path

Preferred qualifications, capabilities, and skills

• Knowledge of one or more general purpose programming languages or automation scripting

To apply for this position, please use the following URL:



  • Singapur, Singapore JPMorgan Chase & Co. Full time

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Corporate and Investment Banking, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your...


  • Singapur, Singapore JPMorgan Chase & Co. Full time

    As a member of our Technology Operations team, your initiative and creative problem-solving will help propel global innovation in technology and business. Working with a team of motivated collaborators, you'll develop and implement strategic technology solutions, ensuring the successful integration of network system and applications servers into existing...


  • Singapur, Singapore JPMorgan Chase & Co. Full time

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Corporate & Investment Banking Merchant Services, you will play a vital role in ensuring the operational stability, availability, and performance of our production application...

  • Merchant Operations

    1 month ago


    Singapur, Singapore Shopee Full time

    Merchant Operations - ShopeeFood Department Operations LevelExperienced (Individual Contributor)LocationVietnam - Ho Chi Minh City The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors...

  • TikTok Local Services

    1 month ago


    Singapur, Singapore TikTok Full time

    Team Introduction With the mission of "Inspiring New Life and Helping Good Business", Local Services is committed to becoming the most trusted local service platform for users and partners. In Local Services, through POI, Video, LIVE, Search, and other various products -- services and roles related to life are creatively connected, making the daily life...


  • Singapur, Singapore Singapore Airlines Full time

    Job DescriptionThe successful candidate will be part of a dynamic team tasked with managing partner accounts and merchants' operations on SIA's Digital Lifestyle Platform (Kris+). Key Responsibilities Manage key accounts of Kris+ by ensuring revenue and transactions growth. Monitor merchant performance, ensure merchant ROI and identify expansion...


  • Singapur, Singapore Kongsberg Maritime Full time

    Position: Service Engineer, Merchant AutomationOverview of Position:Customer support is seeking a field service engineer for supporting our regional as well as worldwide customers. The ideal candidate is one having experience on both Integrated Control Monitoring System (ICMS) as well as propulsion/steering control systems. Hands-on service or operational...


  • Singapur, Singapore Kongsberg Maritime Full time

    Position: Service Engineer, Merchant AutomationOverview of Position:Customer support is seeking a field service engineer for supporting our regional as well as worldwide customers. The ideal candidate is one having experience on both Integrated Control Monitoring System (ICMS) as well as propulsion/steering control systems. Hands-on service or operational...


  • Singapur, Singapore TikTok Full time

    Team Introduction With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life...


  • Singapur, Singapore Singapore Airlines Full time

    Job DescriptionThe successful candidate will be part of a dynamic team tasked with managing partner accounts and merchants’ operations on SIA’s Digital Lifestyle Platform (Kris+).  Key Responsibilities Manage key accounts of Kris+ by ensuring revenue and transactions growth. Monitor merchant performance, ensure merchant ROI and identify expansion...


  • Singapur, Singapore Singapore Airlines Full time

    Job DescriptionThe successful candidate will be part of a dynamic team tasked with managing merchants’ operations on SIA’s Digital Lifestyle Platform (Kris+).  Key Responsibilities Support the onboarding of merchants which involves duties such as content review and creation/ update of merchant’s in-app content, including set up of marketing campaigns...


  • Singapur, Singapore Grab Full time

    The Singapore Operations team oversees, shapes and grows the business in Grab Singapore. We contribute towards Grab’s vision of being Southeast Asia’s superapp by providing everyday services that matter most to consumers in Singapore. We develop and execute business strategies that help us achieve our vision in serving our community. As part of the...


  • Singapur, Singapore Grab Full time

    Get to know the team: The Singapore Operations team oversees, shapes and grows the business in Grab Singapore. We contribute towards Grab’s vision of being Southeast Asia’s superapp by providing everyday services that matter most to consumers in Singapore. We develop and execute business strategies that help us achieve our vision in serving our...


  • Singapur, Singapore United Overseas Bank Full time

    Senior Officer, Account Services (Merchant), Card Operations Processing Centre Posting Date: 11-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...


  • Singapur, Singapore Adyen Full time

    This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the...

  • Local Services

    2 weeks ago


    Singapur, Singapore TikTok Full time

    Team Introduction With the mission of "Inspiring New Life and Helping Good Business", Local Services is committed to becoming the most trusted local service platform for users and partners. In Local Services, through POI, Video, LIVE, Search, and other various products services and roles related to life are creatively connected, making the daily life...


  • Singapur, Singapore JPMorgan Chase & Co. Full time

    Propel operational success with your expertise in technology support and a commitment to continuous improvement.  As a Technology Support II team member in Payments Technology Team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you...


  • Singapur, Singapore Jpmorgan Chase Bank, N.a. Full time

    Propel operational success with your expertise in technology support and a commitment to continuous improvement.As a Technology Support II team member in Payments Technology Team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot,...


  • Singapur, Singapore DBS Bank Full time

    Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help...


  • Singapur, Singapore United Overseas Bank Full time

    Manager, Relationship Manager, Merchant Sales, Personal Financial Services Posting Date: 23-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...