Analyst, Business Quality

3 weeks ago


Singapur, Singapore AIA Full time

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

Sound like you? Then read on.

About the Role

Join us today as a Business Quality Analyst Responsible to provide operational support to distribution channel(s) to ensure smooth execution of the sales process

Key Responsibilities:

Managing and Support Roadshows

Review Roadshow Business Proposal submitted by organizing leaders, ensure all roadshows comply with guidelines and participating FSCs have completed E-Learning modules Arrange for booth setups and marketing collaterals Manage Roadshow inventory list, register and relevant documents for audit  Liaise with external audit film to carry out roadshow on-site inspection and mystery shopping exercise according to MAS safeguards and AIA SOP, follow up actions on audit results and Management reporting.  Managing the penalty framework, e.g. verify report, issue letter and follow up on action required etc.


Managing and Support Application for Span of Control Deviation

Review application received, sent for screening to ensure meeting the requirement before seeking approval Conduct annual assessment on SOC Deviation to ensure that they continue to adhere to the prescribed standards of deviation.

3) Managing and Support Engaging of Appointment Setting Officer for Tied Distribution

Manage the designated mail box  Review application received, sent for screening before seeking approval  Liaise with IT for request of new logger / Spidergate enable phone / retrieval account  Review of call script  Maintain register for audit purposes 

4) To assist in processing of Sales & Marketing Activities application

Process activity applications Conduct screening and checks on completion of e-module

Believe in better with AIA.  If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way 


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