Customer Service Associate

Found in: Talent SG C2 - 2 weeks ago


Singapur, Singapore DSV Full time

About the position:

The Customer Service Specialist is primarily responsible for the liaising with DSV’s customers and coordinating with the operation team, identifying customers issues and challenges, feeding these information’s to the operation team and assisting them in achieving the service level as well as shipping documentation required.

Support day to day operations and fulfillments requirements within the stipulated time frame set with the clients with the Customer Service Assistants. Support ad-hoc request from customers and provide customer support when necessary. Ensure daily, monthly reports are updated and provided to the client on a timely basis. Ensure Exceptional Reports are updated. Collaborate with other departments to ensure smooth phasing in of client’s operations, delivery of consistent and quality services. Act as a conduit to customers and local operations team to ensure all requirements and data integrity are met. Additional functions mandated by Management. To assist direct superior with any special projects assigned and provide backup to other CS team when necessary Making sure that workplace safety rules & DSV Policy are being followed Ensure all customers' standard operating procedures are followed and updated

To be successful in this role you will require the following:

GCE ‘O’ Level with minimum 2 years relevant experience Demonstrated warehousing and customer service experience Excellent written and oral communications skills Strong problem-solving ability On-job training will be provided Meticulous, able to work independently and a team player Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management
  • Associate, Customer Service

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore DSV Full time

    DSV is a global supplier of transport and logistics services number four biggest in the world. We have offices in more than 80 countries all over the world and an international network of partners and agents, which makes DSV a truly global player offering services worldwide. We have three divisions, DSV Road, DSV Air & Sea and DSV Solutions. The Associate,...

  • Client Service Associate

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Minmed Group Pte Ltd Full time

    Client Service Associate The Client Service Associate is part of a dynamic team providing concierge level customer service and patient care at Minmed Health Screeners in Paragon. Operating 5.5 days per week, the Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening.Role &...

  • Customer Service Associate

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore The Learning Lab Full time

    At The Learning Lab, we strive to provide the best-in-class customer experience to parents and students. In line with the organization’s ethos, we invite individuals who share our service commitment and passion for the education industry to join us. Job responsibilities Acquire a strong working knowledge of the organisation’s programmes,...

  • Customer Service Manager

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Skyhigh.Vip Full time

    The Position:– Flexgigzz is looking for a Customer Service Manager to manage the Flexer (Freelancer) department. He/she will be In- charge of overall Flexer welfare related issue.– Developed and implemented corporate-wide policies and procedures for managing all elements of welfare plans.– The Customer Service Manager is professionals who respond to...

  • Customer Service Associate

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Amway Full time

    Responsibilities Conduct health assessments and accurate analysis to provide customers with advice on achieving optimal health Establish and maintain good customer relations with customers Responsible for adhering to SOPs to ensure that smooth operations at the experience centre Maintain high level of hygiene at the consultation area includes the...

  • Officer, Service Associate

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Citi Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...

  • Customer Contact Services

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Singapore Airlines Full time

    Job DescriptionThe successful candidate will join Customer Contact Services Department (CCSD) in Customer Services & Operations Division. At CCSD delivering excellent Customer Service is key to help differentiate & position us as a Global leader in our industry. He/she will be responsible for monitoring, analyzing, and working in collaboration with in-house...

  • RMA Associate

    Found in: Talent SG 2 C2 - 7 days ago


    Singapur, Singapore CLOUD NETWORK TECHNOLOGY SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities: Oversee the Customer Service and Operations Teams to support daily RMA/RTV and Fulfillment process Handle daily routine operation and resolve operation issues Act as the main contact point to Customers, Management and HQ Liaise with customer on RMA return (RMA request, approval, return shipment, RMA return...

  • Associate, Customer Care

    Found in: Talent SG C2 - 7 days ago


    Singapur, Singapore HSBC Full time

    Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • April Intake

    Found in: Whatjobs SG C2 - 2 weeks ago


    Singapur, Singapore SMV Marketing Group Full time

    As a Customer Success Sales Associate, you will be the frontline of our customer interactions, ensuring positive experiences and satisfaction. You will play a pivotal role in addressing inquiries, resolving issues, and fostering strong relationships with our valued customers. Responsibilities: - Customer Interactions: Respond promptly to customer...

  • Patient Service Associate

    Found in: Talent SG C2 - 2 weeks ago


    Singapur, Singapore Khoo Teck Puat Hospital (KTPH) Full time

    Job Description You will provide service to our patients and visitors including patients’ registration, appointment scheduling, billing. You will also ensure consultation rooms are ready, retrieve and return patient’s record before and after appointment, chaperone the doctors, prepare and assist patient for physical examination, assist in minor...

  • Customer Service

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionResponsibilities: ● Making & receiving customer inquiry calls● Handling customer complaints● Collecting & analysing customer feedback● Responding to customer reviews● Support software training & software installation with customer● Intervention driver fatigue cases for commercial bus & SME companies● Assist in the retrieval of...

  • Customer Success Associate

    Found in: Talent SG C2 - 18 hours ago


    Singapur, Singapore Datadog Full time

    Customer Success Associate (Thai Speaking) Singapore, Singapore #LI-SG3 As a Customer Success Associate, you will train, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive...

  • Customer Service Associate

    Found in: Talent SG C2 - 2 weeks ago


    Singapur, Singapore ECON Healthcare Group Full time

    Job Description Provide frontline services to residents and visitors Respond to internal and external emails and calls Handle collection of Monthly Home Payment and petty cash Schedule, liaise and arrange with various institutions for residents' medical needs Prepare and submit internal report and assist in relevant regulatory reports Assist with...

  • Patient Service Associate

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Tan Tock Seng Hospital Full time

    Tan Tock Seng Hospital (TTSH) Patient Service Associate (Intern) Job Description You will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients. Your duties include handing the registration of patients' visits, appointment scheduling, and where applicable, the administration of...

  • Sales Associate

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore Van Cleef & Arpels Full time

    KEY RESPONSIBILITIES Sales Associates are responsible for developing a network and a loyal clientele. Attend social functions within the community to generate new business; invite current and prospective clients to in-boutique events and reach out through social media and other supports.  Responsible for CRM initiatives – they are responsible for...

  • Patient Service Associate

    Found in: Talent SG C2 - 2 weeks ago


    Singapur, Singapore Khoo Teck Puat Hospital (KTPH) Full time

    Job Description Major Duties and Responsibilities (A) Specific To receive patients and visitors who present themselves at the counter. To attend to enquiries from both internal and external customers To perform admissions and provide financial counseling to patients and family members. To ensure that services rendered are entered promptly for...

  • Sales Associate

    Found in: Talent SG C2 - 1 week ago


    Singapur, Singapore dsd technology Full time

    DSD is a dynamic and innovative [industry type] company based in Singapore, with a passion for providing top-quality [product or service]. We are committed to delivering exceptional customer experiences and are on the lookout for talented individuals to join our team as Sales Associates.TasksAs a Sales Associate , you will play a crucial role in promoting...

  • Singaporean only/Fasthire

    Found in: Whatjobs SG C2 - 2 weeks ago


    Singapur, Singapore SMV Marketing Group Full time

    As a Customer Success Sales Associate, you will be the frontline of our customer interactions, ensuring positive experiences and satisfaction. You will play a pivotal role in addressing inquiries, resolving issues, and fostering strong relationships with our valued customers. Responsibilities: Customer Interactions: Respond promptly to customer inquiries...

  • Patient Service Associate

    Found in: Talent SG C2 - 2 weeks ago


    Singapur, Singapore Khoo Teck Puat Hospital (KTPH) Full time

    Job Description You will provide service to our patients and visitors including patients registration, bed reservation, appointment scheduling, billing, financial counseling,and follow-up. Requirement: Minimum GCE O level Working experience in customer service/healthcare industry will be an advantage Able to work 3 rotating shifts, weekends and...