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Core Safety Program Manager, Trust
4 weeks ago
About the team
As a Program Manager in the Core Safety team, you will own and manage cross-functional programs aimed at solving complex and highly cross functional problems. This role will have the opportunity to work on both new features in Bytedance's portfolio of emerging products, and also drive programs within TikTok. You will need to engage and manage key stakeholders, align them to a common vision, assign clear roles and responsibilities, and drive programs towards program goals.---ResponsibilitiesWhat will I be doing?- Collaborate with Product Managers, Policy Managers and Operations teams to develop and implement safety strategies that align with the overall product vision and roadmap, and build processes for optimised efficiency and productivity - Drive the planning, execution, and successful completion of safety-related projects, ensuring they are delivered on time, within scope, and within budget.- Support the development and maintenance of safety policies, procedures, and guidelines, ensuring they are up to date and effectively communicated to relevant stakeholders.- Define project goals, objectives, and success criteria, and establish project milestones, timelines, and resource allocation- Work closely with cross-functional teams, including business teams, Engineering, Legal, Data Science, and Policy, to gather requirements, drive project execution, and ensure effective communication and collaboration throughout the project lifecycle.- Monitor and track project progress, proactively identify and address any issues or roadblocks, and provide regular status updates to stakeholders and leadership.- Collaborate with the Product Manager to define and measure key performance indicators (KPIs) and metrics to evaluate the effectiveness of safety strategies and initiatives.- Stay updated with emerging trends, technologies, and industry standards related to user safety and security, and leverage this knowledge to drive continuous improvement and innovation in safety practices.Minimum Qualifications:- At least 3 years of proven experience as a Programme Manager, preferably in the Trust and Safety domain or a related field.- Experience collaborating with Product Managers and cross-functional teams in an Agile development environment- Experience working with large-scale platforms, preferably in areas related to user-generated content, online communities, or social media---Preferred Qualifications:- Good understanding of safety strategies, risk management, and compliance frameworks within the technology industry.- Excellent project management skills, including the ability to plan, prioritize, and manage multiple projects simultaneously.- Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.- Exceptional communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.- Proactive mindset with a passion for user safety and security, and a commitment to delivering high-quality results.---Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.---
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Program Manager, Global Safety Support
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Program Manager, Global Safety Support
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Trust and Safety Engagement Lead
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Partner Operations Manager, Trust
4 weeks ago
Singapur, Singapore TikTok Full timeAbout the team The Partner Success team at Trust and Safety is responsible for the strategy, governance and operations performance of Content Review's extended workforce across the region. The team makes it agile and efficient for the T&S team to engage with our suppliers, providing on-boarding, training, standards and guidelines to keep our community...
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APAC Regional PMO, Safety
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Global PMO, Trust
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Incident Analyst, Trust
4 days ago
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Engineering Tech Lead Manager, Trust
3 weeks ago
Singapur, Singapore TIKTOK PTE. LTD. Full timeResponsibilitiesAbout TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsAt TikTok, our people are humble, intelligent, compassionate and creative. We...
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Risk Analyst, Southeast Asia, Trust
3 weeks ago
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Incident Manager, Trust
2 weeks ago
Singapur, Singapore TikTok Full timeAbout the team The Incident Management team aims to ensure the safety of our users on the platform by responding to varying levels of escalations. As an Incident Manager based in Singapore, you will be on the front line reviewing and managing our response to high priority global content safety related escalations ranging from natural disasters to...
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Trust AM/ Manager
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Policy Training Development Specialist
3 weeks ago
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Workflow Analyst
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Policy Training Development Specialist
4 weeks ago
Singapur, Singapore TikTok Full timeAbout the team : Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment...
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Product Lead, Safety Cloud, Trust
5 days ago
Singapur, Singapore TikTok Full timeAbout the team As a Product Lead, you are responsible for general features content safety of global products. And you need to invest in controlling the risk level and improving efficiency, while establishing safety methodology. To do so, you will cooperate with safety business partnerships and business teams, and coordinate with cross-functional...
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Backend Software Engineer
3 weeks ago
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