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Regional MAC Analyst
3 months ago
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Regional MAC Analyst
Essential Duties and Responsibilities
The Regional MAC Analyst works as part of a larger facilities team within APAC, with its main function in data management, seat allocation and move logistics across the region, responsible for the following typical activities:
Coordinate and track all occupancy changes (desk swap, office layout changes), permanently maintain precise records. Assign desks for new hires in close liaison with relevant internal clients. Work with the internal Task system to close out tasks to SLA/KPI’s Communicate clearly and professionally with business stakeholders, handle general internal queries, clarify concerns and identify solutions. Work with the Client to manage and plan general desks moves (from individual to medium and large office moves). Manage assets – addition/removal/ordering of furniture and special equipment. Maintain discretion and confidentiality with regards to all discussed MAC plans and dealings. Organise, schedule and monitor own work transparently within the larger facilities team. Manage local key stakeholders/EA’s and suppliers. Prepare for/attend MAC meetings and compile specific and accurate MAC statistics/reports. Regularly work with external contractors, e.g., cleaning, AV team, production crews and event hosts Where required supervise moves out of hours Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.Skills
Experience in a hands-on role working within a MAC, events and/or facilities environment Ability to multitask and work without direct supervision Great analytical skills Proficient in MS Office, especially in MS Excel (vlookup, pivot tables etc.) Possess excellent written and verbal communication and people skills Proficiency in Outlook desirable but not essential Ability to read and process floor plans/drawings/SpaceView Previous experience of working in a fast-paced, multi-national environmentLocation:
On-site –SingaporeIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
