Sales Manager, Modernization
7 months ago
Did you know KONE moves over one billion people every day? We employ over 63,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.
Why this role?
Sales Manager sets short term and long-term sales and customer relationships targets aligned with the unit’s overall sales targets. He/she leads the sales process and sales team to achieve the sales targets by coaching and developing the sales team
What will you be doing?
Customer relationship management
·Accountable for developing KONE’s position and customer base in the market
·Drives proactive engagement and solution selling with different segments showing value over the lifecycle.
·Ensures development of customer relationships, profitability, customer loyalty and satisfaction.
·Approves and follows up customer plans for strategic and core 1 in his/her area
·Selects/appoints team members to manage the strategic / core 1 customer relationships
·Identifies and builds relationships to key decision makers, potential new targets and influencers
·Promotes and demonstrates the value of KONE digital offerings and innovations
Plan sales, manage pricing and offering
·Responsible for Team and Individual Sales Plans (ISPs) for his/her team
·Participates in market and customer analysis to ensure quality of sales planning
·Participates in pricing and offering management in order to drive market pricing and profitability
·Balance order received growth and profitability by managing discounts
·Responsible for gathering relevant information about competitors and market from the field
·Responsible for identifying opportunities for cross-selling all KONE solutions
Manage Sales Funnel
·Ensure sales forecasts and market estimates are accurate in CRM
·Accountable for leading the Sell process including CRM data quality of contacts, customers, influencers, opportunity management, and won and lost reporting
·Accountable for ensuring results within orders, contracts, profitability and market price development
·Sets sales targets according to market potential and FL unit guidelines
·Gives direction and focus on the right customers through proper customer analysis
·Ensures the correct value propositions by his/her team
·Drives sales results from his/her team on short and long term
·Executes and advises pricing guidelines for his/her area
·Approves tenders and orders above salespersons’ limits
·Utilizes global processes and tools for local benefit
Leadership / People management
·Leads the sales team (Salespersons, Sales Specialists) to be proactive with customers, to use KONE solution selling methodology and to communicate the value of KONE solutions to customers’ own performance
·Coaches the team members to achieve better results through constant one to one dialogues and sharing of best practices
·Leads cross functional collaboration efforts to build responsive support platforms to support rapid sales growth
·Manages the performance of the team
·Ensures adequate resources to achieve the short and long term targets
·Develops the competences of the sales team
·Motivates & inspires the team & individual to high performance
·Ensures great onboarding experience for new employees in the team
·Responsible for succession planning for his/ her team
Are you the one?
·Sales acumen: understands selling cycle, customer’s purchasing strategies, selling, negotiating, reporting and funnel management.
·Strong Team leadership and engagement
·Understands business planning and controlling. Customer relationship management.
·Digital assertiveness: comfortable and excited about the opportunities digital solutions bring
·Comfortable with numbers: leads performance by facts and numbers, relies on sales tools and analytics and understands the financial benefit we bring to the customer and is able to capture a part of the value through smart pricing approach
What’s On Offer
·Career progression in opportunities within a global organization
·Total reward elements that engage and motivate our employees and help us make KONE a great place to work
·Comprehensive learning and development programs covering a wide range of professional skills
·You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded
To Be Considered
Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and will be in contact with additional information accordingly.
In the meantime, feel free to browse our website for additional information on our company, brands and culture – KONE Corporation.
KONE is proudly ranked as World's Best Employers in Forbes magazine and Statista's 2023 annual ranking
KONE Singapore ranked 20th in The Straits Times Best Employer 2023 and KONE has been ranked among Singapore’s Best Employers for the second year running in 2024
#LI-YL1
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