Team Leader
1 month ago
Top Reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What is your mission?You’ll help us deliver excellent service to our partner brands by performing these tasks:
Manage daily operation, roster planning of the team, monthly commission, and incentive submission. Identify opportunities and challenges of team members in achieving commercial and service targets by working closely with Clients Relations Centre Manager to provide training needs as required. Attend regular meetings to share CRC updates, operational feedback and conduct bi-monthly CRC performance review with stakeholders. Responsible for consolidating reports based on pre-determined KPI’s, analysis, highlighting all anomalies and insights, with an executive summary to Client Relations Centre Manager and stakeholders. Manage, coach and evaluate team members’ performance (in collaboration with CRC Manager / QA Executive / Trainer) by monitoring quality of calls, e-mails chats, and contacts records to uphold SLA target and client satisfaction. Assist Clients Relations Centre Manager on other tasks and duties as and when necessary. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX. Who are we looking for? Candidate must possess at least a Diploma, Bachelor’s Degree, Professional Degree in Media related, or Marketing will be added advantage Preferably with 2 years of team managing experience in luxury (retail) or hospitality experience is ideal for this position. Experience in spearheading client centricity with commercial and sales targets. Highly self-motivated, energetic, team player, proactive and sales driven with a positive attitude Comfortable working with computers and multiple systems; MS Office, Salesforce, SAP and CRM are a plus Flexibility with working in shifts, working on weekend and public holidays if required. Excellent verbal and written communication skills in English and the language of the supporting market.We have other current jobs related to this field that you can find below
-
Team leader
1 week ago
Singapur, Singapore Information consult company Full timeJob Title: team leader Job Region: Philippines, Nigeria, Kenya Industry: Communication REQUIREMENTS: 1.Bachelor's degree in Business, Communications, Marketing, or a related field. 2.At least 1 year of relevant team leader experience managing a minimum of 10 teammates. 3.At least 1 year of relevant chatter experience on legitimate...
-
Team leader
2 weeks ago
Singapur, Singapore Helius Full timeIC Development · Assist local manager in leading a team of IC verification engineers · Perform as project leader for effective project execution · Provide technical assistance to team members and mentor junior engineers · Perform IP and SOC verification, from definition of verification plan to coverage sign-off · Maintain the highest level of...
-
Team Leader
2 weeks ago
Singapur, Singapore WomenTech Network Full timeBloomberg thrives on data, and within the Data team, we gather, analyze, process, and publish the essential data that underpins our renowned Bloomberg Terminal and Enterprise products. This data is what drives the financial markets by equipping clients with the facts and figures they need. We utilize our problem-solving skills to identify creative workflow...
-
Warehouse Team Leader
2 weeks ago
Singapur, Singapore Shopee Full timeWarehouse Team Leader - Operations, Shopee Department Operations LevelExperienced (Team Lead)LocationVietnam - Ho Chi Minh City The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors...
-
Team Leader
4 weeks ago
Singapur, Singapore Bloomberg Full timeTeam Leader - APAC Holdings Team Leader, Singapore Singapore Posted May 17, 2024 - Requisition No. 125347 Bloomberg runs on data, and in the Data department we collect, analyze, process, and publish the data which is the backbone of our iconic Bloomberg Terminal and our Enterprise products - the facts and figures which ultimately move the...
-
Housekeeping Team Leader
4 weeks ago
Singapur, Singapore Hyatt Corporation Full timeHousekeeping Team Leader - Rooms Andaz Andaz Singapore SG - Singapore - SingaporeHousekeeping/LaundryEntry Level ManagerFull-timeReq ID: SIN000851Local Summary Andaz Singapore is the first Andaz hotel in South East Asia. Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale....
-
Team Leader B
4 weeks ago
Singapur, Singapore Stolt-Nielsen Full timeAre you up for the challenging next step in your career? Stolthaven’s Operations department is looking for a Shift Team Leader who will lead optimal and safe terminal operations by managing routine process and utilities operations during shift and monitoring the terminal’s performance. Responsible for executing the activity plan and schedule and...
-
NLP Team Leader
4 weeks ago
Singapur, Singapore PatSnap Full timeCompany Introduction PatSnap is a a SaaS-based tech innovation intelligence service provider. Patsnap helps R&D leaders to maximise the value of innovation intelligence within their R&D workflow and strategic planning. As the global leaders in connected innovation intelligence, PatSnap use AI-powered and machine learning technology to comb through...
-
Team leader
4 weeks ago
Singapur, Singapore Helius Full timeIC Development · Assist local manager in leading a team of IC verification engineers · Perform as project leader for effective project execution · Provide technical assistance to team members and mentor junior engineers · Perform IP and SOC verification, from definition of verification plan to coverage sign-off · Maintain the highest level of...
-
Facilities Team Leader
4 weeks ago
Singapur, Singapore AkzoNobel Full timeAbout AkzoNobelSince , we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than countries and use our expertise to sustain...
-
Team Leader
2 weeks ago
Singapur, Singapore Trane Technologies Full timeResponsibilities:Lead a team of Engineers or Technicians for servicing Trane chillers & other HVAC equipmentPerform corrective and preventive maintenance for chillers and related equipmentConduct overhaul & start-up tasks on Trane chillersPossibly lead a team of technicians for assigned jobsCommunicate with customers to handle complaint casesCoordinate with...
-
Team Leader
2 weeks ago
Singapur, Singapore WomenTech Network Full timeBloomberg runs on data, and in the Data department we collect, analyze, process, and publish the data which is the backbone of our iconic Bloomberg Terminal and our Enterprise products - the facts and figures which ultimately move the financial markets. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology...
-
Team Leader
2 weeks ago
Singapur, Singapore FairPrice Group Full timeJob Description You are responsible for sales and profits for your category of products (i.e. Fresh Food - Meat/Deli/Cheese Department). The job tasks include inventory management, maintain housekeeping and merchandising standards as well as product planning and allocation according to sales and customer demands. You are also required to supervise and...
-
Team Leader
2 weeks ago
Singapur, Singapore FairPrice Group Full timeJob Description You are responsible for sales and profits for your category of products (i.e. Dry - Grocery). The job tasks include inventory management, maintain housekeeping and merchandising standards as well as product planning and allocation according to sales and customer demands. You are also required to supervise and train a team of Retail...
-
Team Leader
2 weeks ago
Singapur, Singapore FairPrice Group Full timeJob Description You are responsible for sales and profits for your category of products (i.e. Dry - Non Food). The job tasks include inventory management, maintain housekeeping and merchandising standards as well as product planning and allocation according to sales and customer demands. You are also required to supervise and train a team of Retail...
-
Team Leader
4 weeks ago
Singapur, Singapore Trane Technologies Full timeJOB DESCRIPTION At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful...
-
Team Leader
2 weeks ago
Singapur, Singapore WomenTech Network Full timeBloomberg runs on data, and in the Data department we collect, analyze, process, and publish the data which is the backbone of our iconic Bloomberg Terminal and our Enterprise products - the facts and figures which ultimately move the financial markets. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology...
-
Audit Senior/ Team Leader
2 weeks ago
Singapur, Singapore PINNALLY PAC Full timeRoles & ResponsibilitiesJobs Description:This position reports to the firm's audit manager and audit partner. The firm's management is committed to an employee-orientated, high performance culture that emphasizes empowerment, quality work delivery and continuous improvement.Responsibilities:Participate in audit planning meetings, as applicable.Participate in...
-
Audit Senior/ Team Leader
4 weeks ago
Singapur, Singapore PINNALLY PAC Full timeRoles & ResponsibilitiesJobs Description:This position reports to the firm’s audit manager and audit partner. The firm’s management is committed to an employee-orientated, high performance culture that emphasises empowerment, quality work delivery and continuous improvement.Responsibilities:- Participate in audit planning meetings, as applicable.-...
-
Warehouse Team Leader
4 weeks ago
Singapur, Singapore Shopee Full timeWarehouse Team Leader - Operations, Shopee Department Operations LevelExperienced (Team Lead)LocationVietnam - Ho Chi Minh City The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors...
