Head of Technical Services

Found in: Talent SG C2 - 3 weeks ago

Singapur, Singapore Kemin Industries Full time

Overview

Kemin Industries, Inc., is a profitable, progressive, privately held international life science company, headquartered in Des Moines, Iowa, with a vision to “improve the quality of life by touching half the people in the world, every day, with its products and services.” Kemin Industries, Inc., has annual worldwide sales of US$800 million and employs more than 2,500 people. To achieve such impressive results, Kemin takes pride in ensuring that the applied science behind its products and services are rigorous and current. For the next 25 years, one of Kemin’s go-to-market focuses is to build a strong strategic marketing culture that is rooted in science.

Kemin Animal Nutrition and Health Asia (“KAA”) is the Asia Pacific regional headquarters of Kemin Industries, Inc. based in Singapore. With a sales turnover of US100 million, KAA operates in 15 markets comprising ASEAN, Australia, Japan, Korea, New Zealand and Taiwan. The Singapore regional headquarters house all the key functions of sales, marketing, human resource and finance. It is also the manufacturing and R&D powerhouse for all the 15 Asia Pacific markets. Technical Service is not only a core competency of the company but remains a clear differentiator to build the trust and confidence of KAA’s customers in the livestock industry, . the integrators, commercial feed mills and farms.

Accountability

Based in Singapore, the Head of Technical Services reports directly to the Marketing Director. The incumbent is accountable for the overall achievement of KAA i n net sales and gross margin by exercising his responsibilities in the following areas:

Training of the sales team towards technical competency and confidence. Technical Support as a key differentiator to build customers’ trust and confidence. Kemin brand as a solid and innovative science-based company to build trust and confidence in the marketplace.

#LI-KT1

Responsibilities

TRAININGDesign and implement a yearly training curriculum.Collaborate with IT to take advantage of digital technology in rolling-out the curriculum.Provide continuing training to the sales team which includes country heads, sales managers and in-country TSMs.Assess the technical competency of individual sales managers and in-country TSMs, track their progress with the monthly BD7 report and recommend remedial actions to the Marketing Director.Collaborate with the Platform / Product Managers (PMs) and, if necessary with the WW Technical / Product Managers, on the content of the training curriculum and align with the value propositions. TECHNICAL SUPPORTContribute actively towards all strategic and go-to-market decisions on product life cycle management, including product development and product marketing.Participate actively on key projects by CLS.Travel to meet Top 20 APAC customers to resolve difficult technical issues.Align all technical service managers’ activities to the company’s strategic plan focus.Provide scientific rigor to a) marketing and commercial trial protocols before implementation; b) CLS analyses so that results are conclusive; c) R&D managers’ in vitro and in vivo trial protocols before implementation.Collaborate with Marketing-approved key opinion leaders (KOLs) on well-defined projects that are aligned to the company’s strategic plan focus.Keep abreast of recent technologies, both in-house and out-house. KEMIN BRANDEnsure a high standard of technical accuracy in all marketing collateral, including web contents. Secure an oral presentation at one Marketing-approved high-impact, scientific event, annually.Vet and edit the technical accuracy of all SDs, TDs, TLs, trade-magazine publications, abstracts, posters, and approve them before going to print or submission for WWCSTM (Marketing Director will give the final sign-off on the relevance of the contents vis-à-vis the value propositions).Publish at least one article in a peer-reviewed scientific journal, annually, either as principal author or co-author.

Qualifications

As this is a senior position in the company, the incumbent must fulfill the following qualification and experience:

Have at least 10 years of working experience in a technical and management capacity in livestock industry and a PhD in Animal Nutrition, Animal Health or related discipline. Have at least 5 years of working experience in managing direct reports and/or cross-functional teams. Demonstrate technical and managerial competency. Be an effective leader, motivator and communicator, e. the ability to present ideas effectively and communicate well with peers and all levels of the company. Have an entrepreneurial business mindset, e. be A ccountable, take I nitiative and calculated R isk. Have a proven track record in consistently achieving financial targets. Have a high degree of personal motivation, a desire to make an immediate contribution and possess a distinct sense of urgency. Be confident, driven, dynamic, creative and a problem solver.

Decision Making and Working Conditions

The Head of Technical Services is involved in a range of products and has decision-making freedom within the area of responsibility. Together with the Marketing Director, he/she will agree to focus on key platforms for the year, meaning that he/she will spent 75% of his time on these focused platforms agreed a priori. The incumbent has indirect reports, and possibly direct reports, and is responsible to manage projects across functions professionally and timely. All in-country technical service managers (TSMs) will have a dotted reporting line to the incumbent.

  • Head, Technical Advisory Specialist

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore Standard Chartered Bank Full time

    Role Responsibilities Global Implementation is responsible for the delivery of the Bank’s Transaction Banking (TB) product and services to clients within the agreed contractual service agreements, and that all digital integrations are as seamless as possible.The team is client-facing and provides technical solution advisory on client implementation...

  • Technical Head Shipping

    Found in: Talent SG C2 - 6 days ago

    Singapur, Singapore Royal Ocean Marine Full time

    Royal Ocean Marine, a leading headhunting /recruitment agencies company in the maritime industry, is currently seeking a skilled and experienced Technical Head for a Shipmanagement/ shipping company to join our client's team. As the Technical Head Shipmanagement, you will be responsible for overseeing the technical operations of a fleet of ships, ensuring...

  • Head Educator

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore The Boutique Group of Companies Pte Ltd Full time

    Join Our Dedicated Team as a Head Educator!At The Boutique Group of Companies Pte Ltd, we are looking for a dynamic and experienced individual to join our team as a Head Educator. We are a leading end-to-end education provider for families of children of all ages in international schools in Singapore.As the Head Educator, you will play a crucial role in...

  • Executive Director, Technical Delivery

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore United Overseas Bank Full time

    Executive Director, Technical Delivery & Development Head Posting Date: 18-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...

  • Technical Service Engineer

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore Evonik Full time

    What we offer Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development...

  • Head of Strategic Projects Services APAC

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore Sulzer Full time

    Services_APAC-E487 Head of Strategic Projects Services APAC - Full Time - Singapore, Singapore At Sulzer, you are in charge of your career and continued development. Take the opportunity to broaden your skills by seeking new roles that reflect your experience. Create your own impact by building solutions that help make lives safer, smarter and more...

  • Head of Architecture

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore CHUBB Full time

    The APAC Head of Architecture and Engineering (CTO) will work closely with the APAC Head of Technology (CIO) and respective Business, Country, and Technology functional headsto define a technology strategy for the APAC business, design the related technology roadmaps and solutions, and manage engineering for Data, Cloud, and Integrations for the region....

  • Head Chef

    Found in: Talent SG 2 C2 - 1 week ago

    Singapur, Singapore SG HR SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking a skilled and passionate Head Chef to lead our kitchen team. The ideal candidate will be responsible for managing all operations within the kitchen, ensuring high standards of food preparation and presentation. Key duties include overseeing the frying and cooking processes, supervising kitchen staff, and maintaining a...

  • Technical Service Specialist

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore Abbott Full time

    Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than...

  • Technical Agent – Electronic Products

    Found in: Talent SG C2 - 3 weeks ago

    Singapur, Singapore Yamaha Music (Asia) Full time

    Technical Agent – Electronic Products (Contract) Technical Agent – Electronic Products (Contract) DESIGNATION AUTHORIZED TECHNICAL AGENTS – ELECTRONIC PRODUCTS (Outdoor and On Contract Basis) REPORTING TO SECTION HEAD (Electronic Products) DIVISION / DEPARTMENT TECHNICAL SERVICE CENTRE Key Areas of Responsibilities ...

  • Senior VP, Application Services Development Head, Cards Technology, Group Technology

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore United Overseas Bank Full time

    Senior VP, Application Services Development Head, Cards Technology, Group Technology Posting Date: 29-May-2023 Location: Alexandra Road, Singapore, Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...

  • Head of Business Development

    Found in: Talent SG C2 - 6 days ago

    Singapur, Singapore Lufthansa Technik AG Full time

    Tasks The Head of Business Development & Strategy  is responsible for: Leading the Business Development team in Asia Pacific, comprising of OEM-Cooperations, Product Management, Marketing & Communications and Strategy Developing the framework for the strategic development of Segment ACS in North and South Asia, as well as the respective...

  • Head of Business Development

    Found in: Talent SG C2 - 2 days ago

    Singapur, Singapore Lufthansa Technik AG Full time

    Tasks The Head of Business Development & Strategy  is responsible for: Leading the Business Development team in Asia Pacific, comprising of OEM-Cooperations, Product Management, Marketing & Communications and Strategy Developing the framework for the strategic development of Segment ACS in North and South Asia, as well as the respective...

  • Head of Business Development

    Found in: Talent SG C2 - 22 hours ago

    Singapur, Singapore Lufthansa Technik AG Full time

    Tasks The  Head of Business Development & Strategy   is responsible for: Leading the Business Development team in Asia Pacific, comprising of OEM-Cooperations, Product Management, Marketing & Communications and Strategy Developing the framework for the strategic development of Segment ACS in North and South Asia, as well as the respective...

  • Technical Lead

    Found in: Talent SG 2 C2 - 1 week ago

    Singapur, Singapore OPUS IT SERVICES PTE LTD Full time

    Roles & ResponsibilitiesThe Technical Lead will be a key member of the data engineering team. He/she will support the delivery team in designing technology solution to help address complex business and process challenges in client organisation. He/she will ensure the proper and smooth implementation of the technical design.Job Responsibilities· Collaborate...

  • Technical Service Support

    Found in: Talent SG C2 - 3 weeks ago

    Singapur, Singapore Globe Full time

    Description ROLE SUMMARYResolver and resolution management for technical after-sales for B2B (EG/SG). Handles medium, mid-complex to complex technical incidents and orchestrates resolution with support partners, including last mile, customer end and Network circuit restorations.DUTIES AND RESPONSIBILITIESResolves end-to-end B2B circuits (across all products)...

  • Technical Service Engineer

    Found in: Talent SG C2 - 6 days ago

    Singapur, Singapore Talent Trader Group Full time

    Responsibilities: Provide technical support and troubleshooting assistance to customers. Diagnose and resolve technical issues and equipment malfunctions. Conduct on-site visits to perform repair and maintenance services. Collaborate with cross-functional teams to identify and implement solutions. Assist in the development and improvement of service...

  • Head of Claims

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore Aon Full time

    Aon is currently recruiting a Head of Claims - Singapore , who will report to the Asia Chief Claims Officer, and Singapore Chief Broking Officer respectively. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust...

  • Head of Portfolio Solutions

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore AIA Full time

    At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. If you sound like that leader, read on. About the Role Join us as Head of Investment Solutions! The main objectives of this position are to run and oversee AIA IM efforts and delivery of our investment services, solutions, and performance in...

  • Head of Collections

    Found in: Talent SG C2 - 3 weeks ago

    Singapur, Singapore OCBC Bank Full time

    Head of Collections-(240000HY) Description Job Summary: 1.Manage collection shop for Consumer Financial Services and Emerging Business mainly through two sections by prevention section by performing dunning on arrears/excess/overdue and dormant accounts to proactively prevent accounts from turning NPL and recovery Section -Reduce Specific...