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Vendor Onboarding

4 months ago

Singapur, Singapore foodpanda Full time
Job Description

We’re looking for a highly-driven & motivated Vendor Onboarding & Operations Executive for our team in Singapore. If you are looking for a place where you can gain hands-on exposure & have direct impact, then this may be the place for you

The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team. This role will be based in Singapore & will report to the Senior Vendor Onboarding & Operations Manager.

Responsibilities:

As a Vendor Onboarding & Operations Executive , you will work as a member of our team & will be responsible for:

Onboarding potential vendors onto the foodpanda platform via phone calls &/or google meet Setting up relevant operational accounts for potential vendors for them to start selling on foodpanda Ability to understand & operate applications  Assist with data extraction, analysis & presentation Setting up standard operating procedures & ensuring its being executed by the team Generate ideas, solutions & provide recommendations for process improvements  Assist in process & guide documentation ensuring its up to date Working alongside with relevant stakeholders on projects In charge of updating relevant stakeholders on new product features  Set up weekly calls to run though any issues & process alignment  Conduct checks on all onboarded accounts to ensure accuracy of SOP Device & feature testing  Raising & following through product tickets End to end project management  Any other ad hoc tasks as requested by your manager

Qualifications

Preferably 1-2 years of relevant working experience within the similar role Highly communicative with a pleasant personality Fluent in written & spoken English; other language skills is advantageous Proactive & self-motivated individual who thrives on meeting targets & has the ability to work under pressure Prior call center experience will be advantageous, but not mandatory Proficient in excel  Analytical & problem solving individual