Retail Manager

Found in: Talent SG C2 - 2 weeks ago


Singapur, Singapore Levi Strauss & Co Full time

JOB DESCRIPTION

Responsibilities

Strategic and Operational Execution:

Supports Retail Lead in the development of the country’s Strategic Business Plan and Annual Financial Plan Drives retail productivity and profitability improvement, customer service excellence, equity and revenue growth from retail operations. Aligns retail operations standards and measures on KPI’s, store locations, store sizes, formats, assortments and systems with the Global / Cluster Retail team. Drives consistent and sustainable Retail KPI growths across all the Retail stores Identifies opportunities and drive the development and implementation of new and/or improvement plans as needed. Monitors and analyzes retail performance; provide direction / build appropriate interventions to improve retail profitability and productivity. Consistently sets a clear direction for the country; create alignment and focus through consistent communication, reinforcement and follow-up on company, regional and country priorities and expectations Displays a high level of financial acumen; analyze business results, identify trends and recognize/maximize sales generation potential; systematically coach the team on business analysis skills Manage the controllable operating expenses to keep within the agreed budget Identifies opportunities and drive the development and implementation of new and/or improvement plans as needed.

Real Estate:

Supports the Retail Lead in driving the real estate / space acquisition strategy in line with marketplace mapping and the retail business strategy anchored on the Global / Cluster retail direction Keeps abreast of the latest real estate opportunities in Singapore and makes appropriate recommendations to the Retail Lead

Drive & Enable Execution Excellence:

Translates Global company strategies into clear objectives and action plans for the country across retail stores Ensures implementation of all elements of retail strategy in line with Global / Cluster guidelines/standards across all stores Creates a disciplined culture that focuses on operational excellence and flawless execution; displays a high level of personal conviction toward creating accountability and maintaining a culture of operational excellence Ensures consistent and effective Brand Experience across all retail stores by consistently executing and maintaining established Visual Merchandising and In-Store Communication standards in all the stores. Ensures excellent consumer service in all stores, meeting Mystery Shopper target levels Reviews doors against defined ground rules and parameters and determines store segmentation Drives execution of in-country customer service, product & brand trainings. Ensures all training tools provided by Regional Training team are used at the store level Drives development of store staff and a service culture through retail training, coaching & development Supports initiatives from global / cluster and leverage best practices Ensures all administrative procedures like the raising of Purchase Orders, approval of overtime claims etc are executed accurately and on time.

Team Capability Development:

Manages District Managers and Store Managers and enables them to build a cohesive, high-performing, inclusive team Conducts regular training and coaching sessions to reinforce learnings about the brand story, product and retail operating procedures. Creates a high level of engagement, passion and desire to excel; builds a foundation of trust, rapport and respect within the team; sets high standards, empowers and encourages others to achieve; consistently recognizes individual and team performance

Requirements:

Bachelor’s Degree in any discipline. At least 8 years of management experience in a comparable retail environment with minimum of 5 years’ experience in leadership/managerial capacity. Good business acumen; able to identify business trends and react quickly to the needs of the business Strong, independent leadership skills to manage and drive solutions/results Strong communication skills; able to communicate effectively with people at all levels Strong project management & analytical skills Strong commitment to continuous improvement. Good team building, interpersonal skills, and coaching and people development skills High level presentation, influencing & commercial negotiation skill High degree of emotional intelligence and multi-cultural sensitivity A team player with positive mental attitude, excellent communication and interpersonal skills Demonstrate positive mindset and can-do attitude Innovative and strategic thinker Fluent English in written and spoken. Able to converse in other language(s) is an added advantage Proficient in computer skills Willing to travel

LOCATION

Singapore 138589

FULL TIME/PART TIME

Full time

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