Operations Trade Finance – L/C Documents Checker
7 months ago
Overall Function
The incumbent is expected to possess good knowledge of trade finance products, trade workflows and processes in particular handling of cross-border transactions. Some relevant working knowledge of trade business conducted in Europe. This function is in Trade Services Department (TSD) in Singapore with the focus to support Europe & Asian offices in their L/C Documents checking function.
Key Responsibilities
Perform 1st and 2nd check (if applicable) of both Import and Export L/C documents
Communicate with Europe & Asia offices on the check status of L/C documents
Provide professional advice to the branch offices on discrepancy/ies noted on the documents; fulfilling of terms and conditions in the L/C, and mitigating non-compliance documents presentation after shipment
Co-ordinate and work efficiently within the team
Ensure daily tasks are executed as per SLA and Global work instructions and escalate to Team Head/HOD upon identification of deviations or the development of unexpected risk events during the work flow.
Ensure adherence to ING’s procedures, policy and guidelines at all times.
Propose areas of improvement in the team for the benefit of the team and branch offices
Assist in projects to improve work processes & migrations
Other responsibilities and daily tasks include the following:
Provide quality checking and timely service delivery to branch offices.
Cultivate team spirit and build up confidence in the new team in their handling of their daily documents checking.
Continuously exceeding customer expectations: the WOW effect
Qualifications and Skills
Acceptable tertiary education
CDCS certified L/C Documents checker
At least 3 – 5 years’ of experience in handling both Import and Export L/C Document checking
Microsoft office applications –MS word, excel, power point, access, visio etc
Knowledge of Swift Alliance and any main accounting system
Knowledge of ICC publications – UCP600, ISP98, URR725, URC522, ISBP.
Knowledge of local region’s regulatory compliance and anti-money laundering policy
Possess effective communication skill to work with the teams and branch offices
Preferably with exposure to outsource/insource operations
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