Description

Details of the Division and Team:

The Operations officer will be ensuring timely and accurate processing of trade finance transactions within own area of responsibility for smooth running of Trade Finance at Singapore branch.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.
 

You can expect:

Flexible benefits plan including virtual doctor consultation services

Comprehensive leave benefits

Gender Neutral Parental Leave

Flexible working arrangements

21 days of annual paid leave, plus public holiday & Flexible Working Arrangement
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Your key responsibilities:

Take responsibility for transaction processing with off-shore operations team and follow-ups to ensure the transaction is completed within SLA.

Perform scanning and uploading of documents to off-shore operations team

Handling walk-in customers in a professional manner

Work closely with internal stakeholders including offshore operations team, Product Management, Trade Service, Sale in processing new structured deals and new initiatives of the Bank

Comply all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs

Identify and escalate any operational, regulatory and other risks to line manager in timely manner; contributes to the development and implementation of mitigation or control solutions

Obtain appropriate transactional approval in accordance with the approval procedures.

Ensure continuous process efficiency and performance improvement

Provide periodic reviews of the of operational processes within own area of responsibility to identify opportunities to improve efficiency and performance

Cooperate with IT and project team in implementing operation systems.

Challenges and seeks alternative means to reduce cost & mitigate risk

Builds best practices organization and operation models to achieve team goals

Other basic admin duties

Your skills and experience:

Minimum 3 years of experience in banking industry covering Trade Finance Operations

Proven knowledge of Trade Finance products including Letters of Credit, Documentary Collection, Guarantees and Financing Products.

Proven experience at intermediate level in MS Excel

Minimum a bachelor’s degree

Proven organizational skills and attention to details

A self –motivated, energetic and able to work independently

Confident, and enjoy working in a performance driven culture

Good interpersonal skills and communication skills

A demonstrated commitment to high professional ethical standards and a diverse workplace

Excels at operating in fast pace, community environment

A team player, open to direction and collaborative work style and commitment to get the job done

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

Flexible working to assist you balance your personal priorities

Coaching and support from experts in your team

A culture of continuous learning to aid progression

A range of flexible benefits that you can tailor to suit your needs

Training and development to help you excel in your career