Outbound Call Center Agent

4 months ago


Singapur, Singapore Snaphunt Full time

The Offer

  • Opportunity within a company with a solid track record of performance
  • A role that offers a breadth of learning opportunities
  • Attractive Salary & Benefits

The Job

Responsibilities:

  • Handle inbound calls regarding payment inquiries related to hospital bills.
  • Make outbound calls to follow up on payments for hospital bills.
  • Manage accounts receivables.
  • Perform general customer service tasks.
  • Address patient inquiries and provide billing information.
  • Send out statements of accounts.

The Profile

Requirements:

  • Strong interpersonal, communication, and writing skills.
  • Proficiency in Mandarin is an advantage to converse with chinese speaking clients
  • Proactive, committed, and self-motivated.
  • A positive team player with the ability to work independently.
  • Proficient in Microsoft Office applications
  • At least N/O levels, NITEC and above, a professional certificate or an equivalent qualification


The Employer

Our client is a well-known customer-focused organization well-established in the sales, marketing, and distribution of medical equipment and solutions for the healthcare industry.



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