Outbound Call Center Agent
4 months ago
The Offer
- Opportunity within a company with a solid track record of performance
- A role that offers a breadth of learning opportunities
- Attractive Salary & Benefits
The Job
Responsibilities:
- Handle inbound calls regarding payment inquiries related to hospital bills.
- Make outbound calls to follow up on payments for hospital bills.
- Manage accounts receivables.
- Perform general customer service tasks.
- Address patient inquiries and provide billing information.
- Send out statements of accounts.
The Profile
Requirements:
- Strong interpersonal, communication, and writing skills.
- Proficiency in Mandarin is an advantage to converse with chinese speaking clients
- Proactive, committed, and self-motivated.
- A positive team player with the ability to work independently.
- Proficient in Microsoft Office applications
- At least N/O levels, NITEC and above, a professional certificate or an equivalent qualification
The Employer
Our client is a well-known customer-focused organization well-established in the sales, marketing, and distribution of medical equipment and solutions for the healthcare industry.
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