Customer Executive

2 months ago


Singapur, Singapore Budget Direct Insurance Full time

 

Job Description: 

We are looking to build apassionate team of people who knows what it takes to deliver thebest service to our customers. Auto & General is a peoplefocused company, set out to be an insurer like no other. If you fitthe bill, we want you on this excitingjourney

You will beresponsible : 

  • Forall customers enquiries, sales, post-sale customer service andon-going customer relationshipmanagement.
  • To deliver excellent level ofcustomer service to maximize sales, customer satisfaction andretention
  •  To develop relationships withcustomers to maximize sales potential and ensure total customerssatisfaction

Your day to dayactivities

  •  Ensure daily and monthly KPIsare met and exceeded
  • Be the key contact point to allcustomers. Deliver fantastic service and sell to new and existingcustomers using Telephone as the main medium of contact, apart fromemail and live chats
  •  Manage all incoming calls forpre-sales enquiries, sales, post-sale customer service enquiriesand requests
  •  Perform outbound follow upcalls to customer to deepen relationship, cross-sell, upsells ourproducts and services

Job Requirements

  • General Insurance certificationwould be an advantage. If you do not possess the certification, youmust be prepared to take the required insurance tests to be acertified insuranceprofessional.
  • Customer service and salesexperience would beideal.


  • Singapur, Singapore ST Engineering Full time

    Title: Executive, Customer Support Job ID: Location: Aero - West Camp Road, SG Description: Overview: The job requires the executive to handle service requests from airlines and customers via incoming Calls, Emails, and Customer Portal. Executive will be required to work 12-hour rotating shifts to support the 24/7 contact center operations in...


  • Singapur, Singapore ST Engineering Full time

    Title: Executive, Customer Support Job ID: Location: Aero - West Camp Road, SG Description: Overview: The job requires the executive to handle service requests from airlines and customers via incoming Calls, Emails, and Customer Portal. Executive will be required to work 12-hour rotating shifts to support the 24/7 contact center operations in...


  • Singapur, Singapore Red Hat Asia-Pacific PTE LTD Full time

    The Customer Success Executive is responsible for customer success planning and associated technical engagements designed to ensure customers are successful in realizing value from Red Hat products and platforms. You will work with select customers to develop success plans and lead discussions with senior customer executives, Enterprise Architects, IT...


  • Singapur, Singapore Raytheon Technologies Full time

    Unspecified Responsibilities: Essential responsibilities include but are not limited to: Report to Customer Support Manager and support Business Development Directors on account related issues Proficient in aftersales service support such as generating sales quotation and follow-up to closure, including producing routine Customer Status Report,...


  • Singapur, Singapore ST Engineering Full time

    Title: Executive, Customer Support Location: West Camp Road, SG Job ID: Not specified Description: Create Quotations and Sales Orders for each customer E-filing and scanning both quotations and customers' approvals into K drive Support Account Managers for various customers' accounts Process Intermediaries commissions payouts Handle ad-hoc requests, such as...


  • Singapur, Singapore ST Engineering Full time

    Title: Executive, Customer Support Job ID: Location: Aero - West Camp Road, SG Description: Location: West Camp Road Create Quotations and Sales Orders for each customers E-filing and scanning both quotations and customers’ approvals into K drive Support Account Managers for various customers’ accounts Intermediaries commissions...


  • Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionResponsibilities: ● Making & receiving customer inquiry calls● Handling customer complaints● Collecting & analysing customer feedback● Responding to customer reviews● Support software training & software installation with customer● Intervention driver fatigue cases for commercial bus & SME companies● Assist in the retrieval of...


  • Singapur, Singapore ST Engineering Full time

    Title: Customer Service Executive Job ID: Location: Defence Technology Towers, SG Description: Executive (Depot Road) Job Description Support and track submission of reports, identify cases of delays and to take timely follow up actions including updating of records in system. Identify and monitor cases that require further medical reviews,...


  • Singapur, Singapore ST Engineering Full time

    Title: Customer Service Executive Job ID: Location: Defence Technology Towers, SG Description: Executive (Depot Road) Job Description Support and track submission of reports, identify cases of delays and to take timely follow up actions including updating of records in system. Identify and monitor cases that require further medical...


  • Singapur, Singapore WSAudiology Full time

    Are you passionate about providing good customer service? Do you want to work with technologically leading products and make a real difference to the customer? If yes, we can offer you a position as a Customer Service Executive, and be part of our Customer Service Team providing proactive, quality customer service for our customers.Responsibilities:Order...


  • Singapur, Singapore WSAudiology Full time

    Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively. Are you passionate about providing good...


  • Singapur, Singapore UNIGRADE TRADING PTE LTD Full time

    We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Executive with a specialization in shipment and inventory control. This role is pivotal in providing exceptional service to our customers, handling their inquiries, and resolving any issues related to shipping and inventory management. The ideal candidate will...


  • Singapur, Singapore NodeFlair Full time

    1. Responsibilities:Handle queries via live chat, email and hotlineDelivering a best in class customer experience in person and via our omni-channel support. Engaging customers with speed, empathy and effectiveness, while building trust-based and enduring relationshipsOn-boarding customers by processing their applications and performing KYC checksExecution...


  • Singapur, Singapore CPF Board Full time

    What the role isAs a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of...


  • Singapur, Singapore The Style Soiree Full time

    Customer Service Executive - Full TimeWe are in search of a detail-oriented and self-reliant individual to join our dynamic team.You will be responsible for managing customer inquiries via email.Respond promptly and effectively to all online queries with a focus on providing thoughtful solutions to customers.Address and resolve customer complaints, offering...


  • Singapur, Singapore The Style Soiree Full time

    Customer Service Executive - Full TimeWe're looking for a meticulous and independent individual to join our team.You will be in charge of attending to customer's emailsReply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.Handle and resolve customers' complaints, provide appropriate solutions, and follow...


  • Singapur, Singapore HR Focus Full time

    ResponsibilitiesCoordinate and process inquiries through the business, liaising with internal personneland customers, achieving customer expectations and deadlinesCreate techno-commercial quotations and drawingsExecute, support and monitor orders till shipment including coordination withmanufacturing facilities and sub-suppliersEnter quotes/ orders, retrieve...


  • Singapur, Singapore Ninja Van Full time

    Job Title: Customer Success Executive Our company is looking for a Customer Success Executive to play a key role in building and nurturing strong relationships with our clients. By effectively managing both internal and external stakeholders, you will ensure the smooth utilization of our services and contribute significantly to customer retention and the...


  • Singapur, Singapore Raytheon Technologies Full time

    Unspecified Responsibilities: Essential responsibilities include but are not limited to : Assist HOD/Business Development Director/Customer Support Manager to administer customer accounts. Generate quotations and follow-up on customers’ approvals timely. Interface with customers on account related issues on a routine basis through phone calls,...


  • Singapur, Singapore Phillip Securities Full time

    Customer Experience Executive Job Responsibilities Handle clients’ enquiries via phone, emails, and live chats relating to products, accounts and trading related matters. Communicate directly with clients and encourage trusting relationships. Perform product sales referral and participate in projects to improve workflow process and customer...