Patient Service Officer

2 months ago


Singapur, Singapore Parkway Pantai Limited Full time

The Role

Working location: Islandwide Parkway Shenton Clinics

Working hrs: 44hrs / week including weekends and PH. (No overnight shift)

Responsibilities:
- Perform frontline operations that include (but not limited to) registration, appointment scheduling, referral booking, dispensing of medication and cashier duties. - Attend to walk-in patients and answer phone enquiries.
- Perform chaperon activities and assist in explaining the procedures to patients.
- Support doctors in language translation when needed.
- Proper maintenance of patients’ records and keeping count of drug inventory.
- Ensure proper maintenance of clinic facility for cleanliness and positive image.
- Strict adherence to SOPs and perform routine checks/audits within the clinic.
- Responsible for daily operations matters and it includes collating & compiling patient management indicators.
- Support in the submission of medical reports and claims (TPA/CHAS/Medisave).
- Assist in coverage of other facilities when required due to lack of manpower.

Key accountabilities

- Frontline customer service experience is an added advantage.
- Relevant work experience in the healthcare industry would be an added advantage.
- Experience in working with diverse groups of professionals/personnel.
- The ability to speak in multiple languages is an added advantage.
- Training will be provided.

Qualifications & Experience

Requirements:
- Minimum GCE ‘N’ Levels, Diploma Holders preferred.
- Basic IT knowledge and computer literacy.
- Detail and service-oriented.
- Able to work 44 hours (5.5 days) a week, including weekends and public holidays.
- Able to travel down to various clinics across Singapore.
- Comfortable with working independently or in a team with a fast-paced environment.



  • Singapur, Singapore Parkway Pantai Limited Full time

    The Role Working location: Mount Elizabeth Novena Hospital Working hrs: 5.5 days office hrs The Patient Relation Officer assists customers with all enquiries, is responsible for the patient registration and billing processes and appointment booking. The Patient Relation Officer will also offer excellent customer service to all customers...


  • Singapur, Singapore Parkway Pantai Limited Full time

    The Role Working location: Mount Elizabeth Novena Hospital Working hrs: 5.5 days office hrs The Patient Relation Officer assists customers with all enquiries, is responsible for the patient registration and billing processes and appointment booking. The Patient Relation Officer will also offer excellent customer service to all customers...


  • Singapur, Singapore Parkway Pantai Limited Full time

    The Role Location: Mount Elizabeth Novena Hospital Working Hours: 5.5 days office hours The Customer Relations Officer supports clients with inquiries, oversees patient registration, billing, and appointment scheduling. They are dedicated to delivering exceptional service to patients, their families, and referring physicians. Provide outstanding customer...

  • Patient Care Officer

    2 months ago


    Singapur, Singapore Khoo Teck Puat Hospital Full time

    This is a new position created with a mission to provide quality care services to patients in a ward setting. The Patient Care Officer is a service professional who will work closely with our doctors, nurses and allied-health staff to provide quality care service and end-to-end care coordination for our patients.  The work of a Patient Care Officer...

  • Patient Care Officer

    4 weeks ago


    Singapur, Singapore Khoo Teck Puat Hospital Full time

    This is a new position created with a mission to provide quality care services to patients in a ward setting. The Patient Care Officer is a service professional who will work closely with our doctors, nurses and allied-health staff to provide quality care service and end-to-end care coordination for our patients.  The work of a Patient Care Officer...

  • Patient Care Officer

    2 months ago


    Singapur, Singapore Khoo Teck Puat Hospital (KTPH) Full time

    Job Description This is a new position created with a mission to provide quality care services to patients in a ward setting. The Patient Care Officer is a service professional who will work closely with our doctors, nurses and allied-health staff to provide quality care service and end-to-end care coordination for our patients.  The work of a...

  • Patient Care Officer

    4 weeks ago


    Singapur, Singapore Khoo Teck Puat Hospital (KTPH) Full time

    Job Description This is a new position created with a mission to provide quality care services to patients in a ward setting. The Patient Care Officer is a service professional who will work closely with our doctors, nurses and allied-health staff to provide quality care service and end-to-end care coordination for our patients.  The work of a...


  • Singapur, Singapore Recruit Express Pte Ltd Full time

    ParagonOffice hours, 5.5days3months contract to perm Patient Service Officer (PSO)Mon - Fri (830am – 530pm) with 1 hour break, Sat (830am – 1230pm)Salary range: $2K to $2.6KMust be okay to work in fast paced environmentJobscope:Provide receptionist duties at front counterEnsure accuracy of clinical data entry into computer systemAble to apply basic...


  • Singapur, Singapore Recruit Express Pte Ltd Full time

    ParagonOffice hours, 5.5days3months contract to perm Patient Service Officer (PSO)Mon - Fri (830am – 530pm) with 1 hour break, Sat (830am – 1230pm)Salary range: $2K to $2.6KMust be okay to work in fast paced environmentJobscope:Provide receptionist duties at front counterEnsure accuracy of clinical data entry into computer systemAble to apply basic...


  • Singapur, Singapore National University Health System Pte. Ltd. Full time

    The Pharmacy Patient Service Associate will be responsible for the following:Collect payment from patients / visitorsEnsure that retail items on the retail shelves are always readily available for patients/visitorsReply to all of patients' queries, and assist the patients to the items or medications they need to getAssist the Pharmacy Technicians/Pharmacists...


  • Singapur, Singapore Dover Park Hospice Full time

    Roles & ResponsibilitiesReporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients’ admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as...


  • Singapur, Singapore Dover Park Hospice Full time

    Roles & ResponsibilitiesReporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients’ admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as...


  • Singapur, Singapore NTUC Health Full time

    Job Description The Patient Service Associate will provide administrative support to clinic and ensure a smooth flow in the clinic operations. Perform counter duties including registration, appointment scheduling, payment collection and dispensing of medication Attend to walk in and call in patients' enquiries Manage patients' feedback and enquiries ...


  • Singapur, Singapore National University Health System Pte. Ltd. Full time

    As a Patient Service Associate in UCC, staff will be responsible for the delivery of friendly and efficient customer service and creating a warm and welcoming atmosphere for all internal and external customers/ patients. The key aim of the role is to provide excellent patient care and satisfaction, and to contribute to the smooth operations of the...


  • Singapur, Singapore Tan Tock Seng Hospital (TTSH) Full time

    Challenges You will need to demonstrate care, empathy and professionalism in delivering prompt and excellentfrontline services to patients. You will handle the registration of patients' visits, appointment scheduling,collection of payments, and provide financial counselling. In addition, you will handle the administration ofpatients' records, and assist...


  • Singapur, Singapore National University Health System Pte. Ltd. Full time

    As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.Duties & ResponsibilitiesEnsure clinic's operational and procedural area readiness based on desired...


  • Singapur, Singapore Khoo Teck Puat Hospital (KTPH) Full time

    Job Description You will provide service to our patients and visitors including patients’ registration, appointment scheduling, billing. You will also ensure consultation rooms are ready, retrieve and return patient’s record before and after appointment, chaperone the doctors, prepare and assist patient for physical examination, assist in minor...


  • Singapur, Singapore PRIVATE SPACE MEDICAL PRIVATE LIMITED Full time

    Roles & Responsibilities Ensure service area readiness and attend to patient’s enquiries. Execute front desk duties inclufing assisting patients on appointment scheduling, registration, billing, dispensing of drugs, and payment collection. Assist in maintaining and restocking inventory/supplies. Administrative duties such as insurance claims and other...


  • Singapur, Singapore Khoo Teck Puat Hospital Full time

    You will provide service to our patients and visitors including patients’ registration, appointment scheduling, billing. You will also ensure consultation rooms are ready, retrieve and return patient’s record before and after appointment, chaperone the doctors, prepare and assist patient for physical examination, assist in minor procedures to be done.  ...


  • Singapur, Singapore NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD Full time

    1. Job PurposeThe jobholder is responsible to the Nurse Manager/Ops Executive in performing all administrative and operational duties using specific knowledge of medical terminology and hospital procedures to achieve patient service quality.Duties and ResponsibilitiesPrimary Responsibilities and Duties (80%)Admission/ Discharge/ Transfer of patients:Attend...