Patient Services Associate

4 weeks ago


Singapur, Singapore Dover Park Hospice Full time
Roles & Responsibilities

Reporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients’ admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as Home Care and Day Care services.


Responsibilities:

  • Manage and process patient referrals
  • Handle patient admissions
  • Handle and provide support for means testing/social support
  • Provide financial counselling to patients or their Next of Kin
  • Handle discharge and billing processes
  • Submit claims for Medisave / Medishield
  • Attend to enquiries on billings, deposits and means testing
  • Attend to the auditors on the audit of means testing and financial counselling
  • Any other work assigned by the supervisor

Requirements:

  • GCE 'O' level/Diploma in Business Administration or relevant field
  • Minimum 3 years’ working experience in healthcare industry
  • Mature, dynamic and self-motivated with the ability to work with little supervision
  • Possess good communication and interpersonal skills

Tell employers what skills you have

Front Office
Healthcare Industry
Referrals
Interpersonal Skills
Administration
Authorization
Photography
Transportation
Deposits
Cashiering
Team Lead
Administrative Support
Storytelling
Appointment Scheduling
Audit
Home Care

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