Current jobs related to Customer Service Specialist – English - Singapur - Agoda

  • Bilingual Customer Support Specialist

    3 weeks ago

    Singapur, Singapore The LEGO Group Full time

    Customer Support Specialist - The LEGO GroupAre you enthusiastic about fostering connections with clients and delivering outstanding support? The LEGO Group is seeking dynamic individuals who are fluent in both Japanese and English to become part of our customer support team.Position SummaryAs a Customer Support Specialist, your primary responsibility will...

  • Customer Service Specialist

    2 days ago

    Singapur, Singapore Hologic, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Specialist to join our team at Hologic, Inc. The successful candidate will be responsible for managing customer orders, resolving issues, and providing exceptional customer service.Key ResponsibilitiesManage and direct all customer order holds/blocks to relevant parties for timely...

  • Customer Service Representative

    1 week ago

    Singapur, Singapore Prudential plc Full time

    {"Job Title": "Customer Service Specialist", "Job Description": "Job SummaryAt Prudential plc, we are committed to delivering exceptional customer service and experience. We are seeking a highly skilled and motivated Customer Service Specialist to join our team.Key ResponsibilitiesManage email communication with customers and distribution teamsProvide...

  • English Language Teacher

    17 hours ago

    Singapur, Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job Title: English Language Teacher & Curriculum SpecialistWe are seeking a highly skilled and experienced English language teacher and curriculum specialist to join our team at The Supreme HR Advisory Pte Ltd.Roles and Responsibilities:Deliver high-quality English language instruction to students, utilizing a suggested methodology and adapting to individual...

  • Customer Service Specialist

    1 week ago

    Singapur, Singapore Informa PLC Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Specialist to join our Global Customer Service Department. As a key member of the team, you will be responsible for providing exceptional customer service to internal and external customers, working closely with the Customer Service Manager to achieve departmental goals.Key...

  • Customer Service Specialist

    3 weeks ago

    Singapur, Singapore DBS Bank Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Specialist to join our Corporate Banking team at DBS Bank. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our premier customers.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries...

  • Customer Service Agent

    20 hours ago

    Singapur, Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & Responsibilities 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow...

  • Trade Onboarding Specialist

    17 hours ago

    Singapur, Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    Job Title: Trade Onboarding SpecialistJoin HAYS SPECIALIST RECRUITMENT PTE. LTD. as a Trade Onboarding Specialist and take on a challenging yet fulfilling career in wealth management.Roles and Responsibilities:Provide timely assistance to the front office regarding onboarding and offboarding processes, eligibility assessments, approvals, technical setups,...

  • Customer Service Representative

    1 week ago

    Singapur, Singapore Novo Recruitment Solutions Pte Ltd Full time

    Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Novo Recruitment Solutions Pte Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their needs are met.Key Responsibilities:Proactive Customer Service:...

  • Customer Service Representative

    6 days ago

    Singapur, Singapore Novo Recruitment Solutions Pte Ltd Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Novo Recruitment Solutions Pte Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their needs are met.Key Responsibilities:Proactive...

  • Customer Service Specialist

    3 weeks ago

    Singapur, Singapore DBS Bank Full time

    Job SummaryDBS Bank is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our Group Technology and Operations department, you will play a critical role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries and issues,...

  • Customer Service Specialist

    2 weeks ago

    Singapur, Singapore DBS Bank Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Specialist to join our team at DBS Bank. As a key member of our Group Technology and Operations team, you will play a critical role in delivering exceptional customer service and support to our corporate clients.Key ResponsibilitiesProvide timely and effective resolution to customer...

  • Customer Service Representative

    1 week ago

    Singapur, Singapore Novo Recruitment Solutions Pte Ltd Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Novo Recruitment Solutions Pte Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their satisfaction with our services.Key...

  • Bilingual Customer Support Specialist

    3 weeks ago

    Singapur, Singapore The LEGO Group Full time

    Customer Support Specialist - LEGO GroupAre you enthusiastic about fostering connections with clients and delivering outstanding support? The LEGO Group is seeking dynamic individuals proficient in both Japanese and English to become part of our customer support team.Position SummaryIn the role of Customer Support Specialist, you will engage with customer...

  • Bilingual Customer Support Specialist

    3 weeks ago

    Singapur, Singapore The LEGO Group Full time

    Customer Support Specialist - LEGO GroupAre you enthusiastic about fostering connections with clients and delivering outstanding support? The LEGO Group is seeking dynamic individuals proficient in both Japanese and English to join our customer support team.Position SummaryAs a Customer Support Specialist, your primary responsibility will be to address...

  • Medical Services Specialist

    2 weeks ago

    Singapur, Singapore Prudential plc Full time

    Job SummaryPrudential plc is seeking a highly skilled Medical Services Specialist to join our team. As a Medical Services Specialist, you will play a critical role in assisting customers with the recovery process and promoting the benefits of submitting a recovery claim.Key ResponsibilitiesConduct daily outbound calls to customers to promote the benefits of...

  • Bilingual Customer Support Specialist

    3 weeks ago

    Singapur, Singapore The LEGO Group Full time

    Customer Support Specialist - LEGO GroupAre you enthusiastic about fostering connections with clients and delivering outstanding support? The LEGO Group is in search of dynamic individuals proficient in both Japanese and English to become part of our customer support team.Position SummaryAs a Customer Support Specialist, your primary responsibility will be...

  • Bilingual Customer Support Specialist

    3 weeks ago

    Singapur, Singapore The LEGO Group Full time

    Customer Support Specialist - LEGO GroupAre you enthusiastic about fostering connections with clients and delivering outstanding support? The LEGO Group is seeking dynamic individuals proficient in both Japanese and English to enhance our customer support team.Position SummaryAs a Customer Support Specialist, your primary role will involve addressing...

  • Customer Service Representative

    2 weeks ago

    Singapur, Singapore Prudential plc Full time

    About the Role:At Prudential plc, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist, you'll play a vital role in achieving this goal.Key Responsibilities:Manage email communication with customers, ensuring timely and effective responses.Provide quality customer service by reviewing, assessing, and responding to...

  • Customer Service Specialist

    4 months ago

    Singapur, Singapore Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Customer Service Specialist – English

4 months ago

Singapur, Singapore Agoda Full time

The Opportunity:

If you are looking for a rewarding and exciting career in customer service, we want you We are currently looking to recruit Customer Experience Specialists to be based in our  Singapore office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees.

In this Role, you’ll get to: 

Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat). Professionally handle high volume of inquiries from clients and customers. You will be accountable for meeting individual (KPIs) and team goals. Understand and deliver business strategies and improve customer services through the execution of self-service. Continuously identify work process improvements. Communicate to Team Leaders and (or) Manager. Perform office-based administrative duties whenever required. Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times. Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.

What you’ll Need to Succeed:

Good command of written and spoken English to handle English speaking customers. Personality traits – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused. Customer service skills – Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills. Analytical thinking and high problem-solving skills. Stress tolerance and able to work under pressured environment. Able to work on rotational shifts between 8am to 8pm including Public holidays.

It’s Great if you have:

Min. 1 year experience in Contact Centre environment handling inbound calls, emails and live chats. Fresh graduates who are passionate in customer service are also welcomed to apply.

In return, Agoda will:

Competitive salary Young and dynamic multinational team Possibility to travel Career opportunity regarding lateral moves within CEG teams and global locations as well as other departments within the company Continuous learning & development through corporate training programs Modern working environment 

You can read more about our hiring process in below article: