Chief Claims Officer, Singapore

Found in: Talent SG C2 - 2 weeks ago

Singapur, Singapore Zurich Insurance Company Full time

Job Title: Chief Claims Officer, Singapore (CCO)

Location: Singapore

The Opportunity:

We are currently seeking an experience Claims leader to join our team as the Chief Claims Officer for Zurich, Singapore. The Chief Claims Officer provides overarching strategic leadership and governance for claims management practices, aligning these practices to the wider business objectives ensuring efficient and effective claims handling, risk mitigation, and client satisfaction while protecting the company's interests and profitability.

The Chief Claims Officer plays a critical role in ensuring claims are handled accurately and in accordance with regulatory requirements. They contribute to the company's success by effectively managing claims operations, improving customer experience, and driving strategic initiatives.

Key Responsibilities:

The Chief Claims Officer involves a mix of strategic planning, policy creation, risk assessment and stakeholder management and data analytics. Requires deep knowledge in risk assessment, regulatory compliance, and data-supported approach to claims management. Develop and communicate claims strategy, policies, objectives and foster a culture of continuous improvement within claims processes for heightened efficiency and customer satisfaction. Foster strong relationships within the country and collaborate with other regional/country teams. Oversee the claim decision-making process to ensure seamless alignment with organizational goals. Monitor the performance and profitability of the claim's portfolio to safeguard the company's financial stability and nurtures customer trust to solidify Organization’s reputation in the global insurance market. The CCO will provide strong leadership to create a best-in-class claims function with the necessary resources and will set and execute the claims strategy and agenda for the country. Control and maintain mechanisms for capturing and recording customer documentation to ensure excellent governance and to be able to report to the business in relation to claims performance. Oversee change within claims, ensuring different initiatives across the organization are aligned to business goals and are delivered successfully. Source, select and manage the relationship with claims vendors in line with Claims Vendor strategy. Identify and analyze the training needs of the claims function to minimize inconsistencies in claims management practices and develop capability of the Claims function. Lead a diverse functional team, setting objectives, reviewing performance and participating in selection/promotion decisions to ensure that staff have the necessary skills and understanding to deliver the team's objectives. Ensure customer service delivery is in accordance with our service standards as measured by TNPS. Is a member of the Executive Committee, promoting claims within that space as a leader and stakeholder.

Qualifications, Experience & Skills:

Bachelor’s degree (or equivalent) and 7 or more years of experience in the management function in Claims. In-depth knowledge of insurance claims processes, regulations, and best practices is essential. The CCO should have a thorough understanding of various insurance lines, such as Property and Casualty, Accident & Health, Marine, Energy or any specialty lines, depending on the company's focus. CCO should have a solid understanding of insurance regulations with knowledge of Claim Investigation, Coverage Evaluation and Fraud Management Candidates are typically expected to have a proven track record of progressively responsible roles in claims handling, preferably at a managerial or leadership level. The CCO should possess strong leadership and management skills to effectively oversee the claims department. This includes the ability to set strategic goals, make informed decisions, manage resources, and lead a team. Excellent communication skills, both written and verbal, are crucial for a CCO to effectively communicate with internal stakeholders, external partners, and policyholders. The ability to build and maintain strong relationships is also important for collaboration and negotiation. The CCO should have a strategic mindset and the ability to align claims operations with the company's overall goals and objectives. They should be able to identify opportunities for process improvement, innovation, and automation to enhance efficiency and customer satisfaction.

You are the heart & soul of Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences.

Let’s continue to grow together

Location(s): [[Singapore]]  Remote working: [[Hybrid Working Module]] Schedule: Full Time Recruiter name: [[Ahona Adhikary]] Closing date:

  • Head of Claims

    Found in: Talent SG C2 - 1 week ago

    Singapur, Singapore Aon Full time

    Aon is currently recruiting a Head of Claims - Singapore , who will report to the Asia Chief Claims Officer, and Singapore Chief Broking Officer respectively. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust...

  • IT Program Manager

    Found in: Talent SG 2 C2 - 2 weeks ago

    Singapur, Singapore Office of the Chief Information Officer Full time

    Summary As an IT Program Manager you will develop, implement and/or oversee multi-year IT initiatives. Location of position:  GSA's Office of GSA IT, Financial Management IT Services Branch (IDCDA). This is a Virtual/Remote position and the duty location will be determined upon selection. We are currently filling one vacancy, but additional...

  • Supervisory IT Program Manager

    Found in: Talent SG 2 C2 - 2 weeks ago

    Singapur, Singapore Office of the Chief Information Officer Full time

    Summary As an IT Specialist, you will be responsible for providing subject matter expertise for GSA IT and its customers. Position : Office of GSA IT, Office of Digital Infrastructure Technologies (IDT), Infrastructure Management Division (IDTO). This is a virtual/remote duty location and will be determined after selection is made. Duties ...

  • Claims Operations Intern

    Found in: Talent SG C2 - 1 week ago

    Singapur, Singapore Allianz Insurance Singapore Pte. Ltd Full time

    Entity: Allianz Insurance Singapore Allianz Insurance Singapore established in June 2020 and is moving fast to create its mark here in Singapore. We are looking for a team player and detailed-oriented individual to join our Claims Team. As the Claims Administration Intern, you will play a crucial role in supporting the claims department by ensuring...

  • Senior Claims Executive

    Found in: Talent SG C2 - 2 days ago

    Singapur, Singapore NorthStandard Full time

    We have an interesting opportunity for a Senior Claims Executive to join our Singapore Claims Team to undertake claims handling.  You will be responsible for handling many different P&I claims, including more complex claims from notification to completion. What will you be doing?In this role you’ll be responsible for handling many different P&I claims,...

  • Chief of Staff

    Found in: Talent SG 2 C2 - 2 weeks ago

    Singapur, Singapore Department of Homeland Security - Agency Wide Full time

    Summary This assignment is a 1-year non-reimbursable assignment. This assignment is within USCIS External Affairs Directorate Office of Citizenship, Partnership and Engagement We encourage you to read the entire announcement prior to submitting your application. Position Title: Chief of Staff This is a Virtual/Remote JDA Series: Requested: 0301...

  • Claims Specialist/ Senior Claims Specialist

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore Allianz Insurance Singapore Pte. Ltd Full time

    Entity: Allianz Insurance Singapore Your role involves collaborating with Product, Underwriting and other internal stakeholders to ensure alignment of coverage, policy intent and wordings. Additionally, you will need to achieve the annual claims savings set by the HoD annually for the team on pending claims volume and nature of claims. The ideal...

  • Chief Information Security Officer

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore Crédit Agricole CIB Full time

    Job description Business type Types of Jobs - IT, Digital et Data Job title Chief Information Security Officer Contract type Permanent Contract Job summary Chief Information Security Officer for ISS Singapore Reporting functionally to the Global CISO - Head of ISS in CACIB Paris, and hierarchically to the Head of ISAP, he...

  • Claims Officer

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore CHUBB Full time

    Key Responsibilities:  Claims Service Work within local and regional on operating processes and claim handling procedures to ensure that quality claim service is rendered to all customers in accordance with Chubb Claims Philosophy. Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers, service providers...

  • Personal Assistant to Chief Financial Officer

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore Aethir Full time

    Aethir is the leading DePIN, Enterprise-grade, AI-focused GPU-as-a-Service provider in the market. Leveraging a highly distributed cloud computing infrastructure allows GPU providers to serve AI and gaming customers at scale.Aethir aims to serve enterprise AI clients who need the world’s most powerful AI chips at scale, and also to support hundreds of...

  • Claims Assessor

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore Company 14 - Manulife (Singapore) Pte. Ltd. Full time

    Description The Opportunity The Claims Team plays a critical role in ensuring fair treatment to both our claimant and the organization through effective and fair assessment within stipulated limits. You will get to handle different scenarios on a daily basis and work with regulatory bodies and regional office accordingly. Ideal candidates are...

  • Chief Information Security Officer

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore Crédit Agricole CIB Full time

    Description du poste Chief Information Security Officer for ISS Singapore Reporting functionally to the Global CISO - Head of ISS in CACIB Paris, and hierarchically to the Head of ISAP, he is: - CISO of Singapore Branch - Head of APAC/ME ISS filière, that coordinates Information Security on the APAC/ME region. He/She is in charge of assessing the...

  • Ministry Chief Information Security Officer

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore GovTech Singapore Full time

    The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application...

  • Claims Associate

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore Swiss Re Full time

    About the Role A claims position, responsible for professionally handling International Program (IP) claims triggered under either master or local policies. These IP claims might also require a sophisticated approach to managing issues with clients, brokers, co-insurers internal stakeholders, network partners and service providers. To be part of the...

  • Communication Officer

    Found in: Talent SG C2 - 2 weeks ago

    Singapur, Singapore International Monetary Fund Full time

    Work for the IMF. Work for the World.The International Monetary Fund (IMF), Resident Representative Office for Singapore is seeking to hire a Communications Officer. This is a full-time local contractual position with an initial appointment term of one year, renewable.Basic Function of the position: The Officer will serve as the Communications Department...

  • Claims Consultant

    Found in: Talent SG C2 - 1 week ago

    Singapur, Singapore Munich Re Full time

    Munich Re is the world’s largest reinsurer and a leading provider of reinsurance solutions in Asia. The Regional Centre in Singapore has grown and expanded substantially over the past years with more than 300 employees. Southeast Asia is one of the most exciting regions in the world and offers great opportunities for Munich Re. Reporting to the Senior...

  • Chief Investment Officer Amethyst Asia Pacific

    Found in: JG SG C2 - 18 minutes ago

    Singapur, Singapore Andsimple Full time

    Roles & Responsibilities Our client is a multi-family office / independent asset manager with a strong track record in the region. They provide bespoke investment and asset management solutions to their clients. As the business continues to grow, they are looking for a Chief Investment Officer, and the position is based in Singapore. Key responsibilities: ...

  • Scientific Valorization

    Found in: Talent SG C2 - 1 week ago

    Singapur, Singapore Evonik Full time

    What we offer Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development...

  • Executive, Claims

    Found in: Talent SG C2 - 1 week ago

    Singapur, Singapore SMRT Corporation Ltd Full time

    Job Purpose Responsibilities • Manage a team of claims officers • Handling Recovery & Defending claim cases • Provide monthly Bus Provision cases. • Handle Pax Mishap Cases, especially pax have approached Commuter Engagement to seek for injury claim. • Handle & Update Media / MP Cases to HOD when pax escalated their case to...

  • Claim Specialist – Short Tail

    Found in: Talent SG C2 - 1 week ago

    Singapur, Singapore Everest Intl Re, Ltd Singapore Full time

    Description : About Everest: It’s an exciting time for Everest Group, Ltd. (“Everest”)! As we continue on our journey, we see significant opportunity ahead of us to expand our reach, build diversity, and enhance our capabilities in critical markets. Everest is a leading global reinsurance and insurance provider, operating for nearly 50 years...